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Customer service:
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Return/Replacement policy:
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Verified
5/5

2021-02-02

Simply the best, Better than all the rest

"Had a great experience today. You all were sold out of a duvet cover during your NY sale and gave me a code to redeem the offer later. Regrettably, you gave me that code as a reply in a comment in your Facebook ad (as well as slid it into my DM’s.) So, naturally, other people used that code and, when the item came back in stock, I was no longer able to use that coupon as it had hit its limit. Your customer service was very nice about it and gave me a new code which worked! Thanks for all you do and keep the memes coming!"


Verified
3/5

2021-02-02

Still Waiting

"I would love to rave about my new sheets, comforter and duvet cover that I ordered together last week, but my sheets have been bouncing back and forth across Lake Michigan for the past 3 days, so I can't. The package tracking shows that my sheets arrived in Wyoming, MI (west side of my state) from Riverside, CA a few days ago. The sheets left Michigan and went to a UPS facility in Illinois, which then shipped them back to Wyoming, MI, where they arrived yesterday morning. The sheets then sat in west Michigan until 10pm last night before they were driven east to the Wixom, MI facility. My home is less than 3 miles from the USP facility in Wixom, but they still appear as not being delivered until tomorrow, February 3. Not gonna lie, I'm disappointed."


Verified
5/5

2021-02-02

Easy peasy

"On my little phone screen with lousy reading glasses. No problem"


Verified
5/5

2021-02-02

"Love the sheets and had to order more. "


Verified
5/5

2021-02-02

Awesome company!

"Sheets & Giggles is an all-around awesome brand with an awesome product, too! Just ordered our 3rd set of sheets! Thank you!"


Verified
5/5

2021-02-02

Yassssss

"I could not be happier with this experience. THANK YOU!!!!"


Verified
5/5

2021-02-02

Sweet sleep on swanky sheets

"These sheets are worth every penny. They’re cool they’re comfortable and they are beautiful. My husband who never comments on anything about how nice the bed is was like these are really amazing sheets and I’ve been sleeping much better. Is there a customer service is amazing"


Verified
5/5

2021-02-02

Buying our second set!

"These are my absolute favorite sheets! We've had our last set for two years, worn through them, and are back to buy another set. They keep me warm, my husband cool, and the pillow always has that cool-side feeling."


Verified
1/5

2021-02-02

Not what they claimed

"I was sold on the cooling sheets because I sleep so hot. The sheets are comfy, but definitely not cooling. I actually wake up sweating and hotter than I was before. I bought two sets of the Eucalyptus Lyocell and wish I saved the money. Way too much to spend for something that doesn't do what I wanted. I wish I reached out right after getting them to return."


Verified
5/5

2021-02-02

Three boys...broke I am

"This is my second purchase . I bought 3 duvet covers . Boy, did my family love them . I want to try the pillowcases just in case I want to make the BIG purchase of sheets . I just bought the throw . Very excited . Can’t wait to get it . Thanks for the 10% off. That helped. I saw the discount on FB but couldn’t get it to work . Thanks for sending me a new one ."


Verified
5/5

2021-02-02

S&G luxury

"Bought king set in Pearl and fell madly in love! Soft, luxurious feeling. I sleep very warm so look for sheets that keep me cool and comfortable. Would HIGHLY RECOMMEND. Need more variety of neutral colours. "


Verified
5/5

2021-02-02

"Great product and I love the silky feeling"


Verified
5/5

2021-02-01

Sheets and Smiles!

"Love everything about my sheets! Soft and comfy. I had a small issue and customer service went above and beyond to resolve. I will be ordering another set soon! "


Verified
5/5

2021-02-01

"Easy checkout and I’m so happy my color was available!"


Verified
5/5

2021-01-31

Feeling Amazing

"Good follow up, nice customer service "