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Product & services pricing
3.95/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.21/5
Customer service:
3.66/5
Return/Replacement policy:
3.70/5

Verified
5/5

2021-07-28

Quality & Value

"I ordered some boots for my granddaughter. The boots were even better than I expected and the price was so reasonable. To top it off, I got free shipping and received them in just a couple of days!! "

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Verified
1/5

2021-07-16

Received the wrong item

"Ordered a Resistol and received a cup. "

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Verified
2/5

2021-07-16

SHOCKED U ADVERTISED ITEM IN STOCK READY TO SHIP. NOT

"Item advertised in stock ready to ship BUY NOW so I ordered item was really out of stock but when I checked order status it showed my debit card charged for wayyy more than items cost. Y’all cancelled the order on all 5 caps and I’ve not seen any amount refunded You need to take the item OFF the website it still showing available. Save customers that really love y’all the hassle. Thanks. ( that item Idyllwind crazy heifer BLUE baseball cap with the cow on side) needs to be back on the market. It’s a Hot Seller Why discontinue a money maker "

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Verified
5/5

2021-07-16

Best wallet ever

"These are the most nicest wallets I have brought for my husband he just loves them"

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Verified
5/5

2021-07-16

How to find jeans if you are not a standard size

"Sheplers delivered in 3 days just like usual"

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Verified
5/5

2021-06-25

Always a joy

"It's always a pleasure to shop here in Wichita. Since we've moved away 16 years ago, most shopping is online. But when we're back with family visiting, we always stop and get something. The staff is superb and so friendly and helpful. They are more than willing to go above and beyond. You feel like they're part of your family."

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Verified
5/5

2021-05-26

Excellent

"Fast and efficient thank you "


Verified
3/5

2021-05-25

Good products, reasonable prices.

"There has been a problem in the past and and it still exists. When I use my AMEX card for payment, it is declined. The card is a Platinum card and has no limit. Usually, I get irritated and order elsewhere. At times I will use PayPal if I really want the item from you. I do not know what your issue is, but it needs to be corrected. "

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Verified
5/5

2021-05-25

"Received exactly what I ordered in a timely manner. "

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Verified
5/5

2021-05-20

Perfect Transaction -- Highly Recommend!

"Appreciated the work boot selection on the website. Transaction was seamless and received the boots before expected. Perfect transaction and highly recommend!!"

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Verified
5/5

2021-05-19

ease of use

"found what my husband wanted at a good price"

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Verified
5/5

2021-05-19

Western Boots and Belts

"Quick service and everything has been as shown and advertised. I really like your store site. Very user friendly!"

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Verified
5/5

2021-05-19

quality and service

"great costumer service, fast accurate and friendly"

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Verified
5/5

2021-05-19

Amazing service

"I did an online order. Within hours of placing my order, I received an email it was ready to be shipped and was shipped that day . "

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Verified
5/5

2021-05-19

Sheplers always does great WHEN they have Correct Boot in Sizes in stock

"got the boots i wanted but did not have Dan Post Eel chocualate in correct size!!"

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