"Very good store, very good customer service. The prices I paid for the backpacks were very good deals. Thanks!"
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"I like to express my dissatisfaction because I was charged $32 for shipping when I believe that I selected the free option. I was not in any rush to receive the order. I sent them an email as soon as I received the confirmation email outlining the problem. I still have not received a response from Shiekh Shoes.
I called their 1 888 number, I was placed on hold for 15 minutes. Customer service could not resolve my issue, they apologized and asked me if there is anything else they can do the help. I give this a experience one star because there was no effort to help resolve my issue other than repeating what the problem is which I was already aware of.
A simple discount offer for another time would have been the simplest solution. However, I am not going to shop from this vendor again, due to the bad experience I had. "
"My mom tried to send me a gift, and they wouldn't let her send it to my address without submitting her bank statement. She sent me the money and said I could order them myself. I needed them to be shipped to my office for me to get them without a hassle, and they won't do it unless I submit my bank statement. F*** this company. Customer service refused to help, and is unwilling to send to an address other than the billing address, where I'm not able to receive it. Please, do yourself a favor and just use another company. Totally not worth the hassle "
"I order a pair of sneakers from them I wanted to add another pair to my order so I called and they told me I couldn't because the order was all ready in process for shipping okay understandable. Then I go place a second order. Days later my second order gets shipped out next day and my first order still says processing...Days later I get email saying they are on back order and they are having there retail send them out. Again days later I receive another email telling me that they are out of stock not available for back order? Why would they say theyre one minute and tell me to choose another pair.. How about no stop giving me my run around REFUND NEVER ORDERING FROM THEM EVER AGAIN!"
"Its only right that I comment.....I absolutely love my shoes I order them 3/24/15 in received them 3/30/15 thanks sheikh "
"I purchased a pair of booties last Monday after my purchase I did not receive a confirmation email or #. I waited 2 days then I contacted there online order department. Got through to a representative asap. And she was able to track my order and email me my confirmation email and tracking#. The shoes arrived beautifully packaged 7days later. I absolutely love them. True to size and look exactly like what was pictured. "
"I am through with this store! The shoes and sneakers are no good and the return policy for these defective items is even worse! I bought my daughter a pair of nike tennis shoes and they busted open at the seam on the back exposing the filling. My daughter only had the shoes a month and she wasnt wearing them everyday nor is she rough on shoes. I tried to take them back and was told the 30 days had expired. Whatever happened to the implied warranty that your $100 SHOES SHOULD LAST MORE THAN A MONTH! I told myself then that i would never shop with them again but fell for the buy one get one free on all women's shoes. Again, the shoes didnt last two weeks this time. On One pair of boots the entire sole came off, the straps and gold signage on the back of the second pair came off! Once again the thirty days expired. I didnt start wearing them until 2 weeks after i bought them. These are swap meet knockoffs. Fooled me once shame on them, fooled me twice shame on me. Word of mouth is everything and i tell eve dry one i see not to shop with the. A $40 PAIR OF BOOTS ARE NOW USED AS HOUSE SHOES!"
" I received boots from Shiekh Shoes as a gift & needed a larger size. I spoke to a representative and was told that I would receive the correct size within 7 to 10 days. She even told me that she noted my exchange in their computer system. I sent the boots back the next day with the proper exchange form and waited. After almost amonth, I contacted the company and they told me that they had not exchanged the boots but had rather refunded the cardholder's money. They had no issues with stock, they just did not read the exchange form that they had directed me to fill out. I was unhappy with this response as I had waited for so long to get the boots, they obviously made a careless mistake, never contacted me, and then they simply "apologized for my inconvenience" rather than taking responsibility for the carelessness of their customer service workers and sending me the correct shoes. This company provides appalling service and obviously does not value their customers.
I would recommend ANY other shoe company over Sheikh Shoes. I should have read their ridiculous claims on their customer service page before doing business with them. It contains a laughable explanation of why they have such poor reviews on other sites that should sned some red flags to any educated customer. I have included it here"
"Shiekh Shoes Reviews. Not all reviews you read about Shiekh Shoes on other websites are accurate. Many of these web sites only post negative reviews and then demand a monthly fee to rebut or respond to them. Are we perfect… no? We realize there are a number of areas we need to improve upon."
Consider yourself warned."
"thank you i have received my shoe you are wouaaahhhh I love them I still recommend to you this 8 pairs end of this month thank you to you shiekh"
"I ordered a pair of Dollhouse Boots. They arrived scuffed. I decided to keep them because I did not want the company to have to waste them. I wore them to dinner twice with my Husband. I went to put them on a third time and the suede material was coming apart from the seams on both shoes. I notified the company and they refused to replace them or allow me to exchange them. I understand their policy about wearing the shoes but feel their is a definite material defect in the making of the shoes that was no fault of my own. The stickers on the bottom of the shoes were still in perfect condition. I had the receipt and original box. They were stored in the box in my closet. I feel the company should have honored the material defect and handled it appropriately. I am an honest person and feel this matter could have been handled differently. "
"i had order some shoes that were on sale that i can not resist buying so i bought them for a christmas gift and they told me i would get a email in 2 days saying my shoes has shipped but instead i got there billing department arguing with me trying to figure out if i was a fraud or not even when i had gave them alot of personal information of my info that i do not feel comfortable doing but i had to and they still rejected my order so i put a claim on them to get my money back i would never shop online to this store ever again "
"I ordered 7 pairs of shoes on 12/11 and today is 12/18. I've called shiekh customer service line, multiple times. I left two messages and it said in the voice recording that they should call back in 24-48 hours, but still no call after 3 days. When I did finally get a hold of a CSR, they put me on hold for 20 minutes. Now i'm worried that I wont have any Christmas gifts. It's so ridiculous, they dont even email you to notify what the status of the order is. I check everyday to see if my order has been shipped. But after 7 days, it still states that its processing. Im so frustrated. "
"I bought a GORGEOUS pair of pumps there. They were originally 43 bucks but they were on sale and I got them for $19.95!!! I regret nothing! I totally reccomend this store!!"
"Word of advice DO NOT purchase boots from Sheikh Shoes. I ordered a pair of black leather knee lengths. Immediately I pulled the zip down the inside material ripped. The other shoe the zip was stuck and would not go down. The shoe quality was cheap. I was really disappointed as I was really looking forward to wearing the boots and the looked very cute online."