"This is THE PLACE! to buy flashlights and accessories. Not only is the service excellent because Bryan knows flashlights well but also the flashlight quality is amazing. I have 4 flashlights 3 Ive had for about 2 years and they have taken the abuse of everyday usage and still work flawlessly! The 4th flashlight was a free Rayus c01 and its great for everyday pocket carry. I don't go anywhere else for my flashlight needs anymore and will recommend to any friends looking for some lights."
"This is my favorite online retailer. I'm relatively new to the world of flashlights. Bryan always responds quickly and professionally. I'm sure that occasional problems may happen and someone might be dissatisfied, but it won't be because of carelessness or incompetence on their part. It is run as a business should be run. Good job!"
"Just made my first purchase from Shining Beam and my first of a Romisen flashlight, an RC-G2 II Cree XP-G R5. Shining Beam came highly recommended from a couple of different flashlight forums and they were absolutely right. Bryan answered a couple of emailed questions I had before ordering. Shipping was very fast and the light arrived well packaged and in good condition. Tried it out that night - very bright light from a quality built flashlight using a simple, straightforward user interface. I will definitely order from Shining Beam again!! "
"I've been buying Romisen flashlights from Bryan Chen at Shiningbeam.com for a long time. I don't know how many orders, but it's probably eight or then. I love flashlights, but I'm kind of particular about features, color and throw. Bryan has always responded to my email queries and led me in the right direction. I've had to return a couple of defective lights, and he handled it with class. As for reliability, it's been great. Only one time was there a delay and that was a Priority Mail with tracking number and entirely the fault of the U.S. Post Office."
"I have purchased two Romisen flashlights from Shinning beam. They arrived quickly, were well packed. The Romisen flashlights are excellent lights with excellent performance."
"Ordered a Shiningbeam i-Mini and I love it. Very high quality light - and the fact that it was around 30 dollars was even better. Excellent value. Contacted Bryan when I had some questions and the response was very quick.
Will definitely order again. "
"first time dealing with shining beam, what a pleasure, super fast delivery,great prices and awesome product. will do buisness again ,and I also have already sent one friend there. Thank you."
"I had read some very favorable reviews about Shining Beam, and decided to order an LED light (cool beam color) from them. After placing my order, I began to read more reviews about the available beam colors, and decided that since I already had a cool beam light, wanted to exchange my order for the same model in neutral color beam. Unfortunately, I was unable to catch Bryan Chen in time before he had shipped my order. However, Bryan (who is great about prompt e-mail replies) told me to go ahead and try out the cool light when it arrived, and if I still wanted the neutral light that I could just return the original one, which I ended up doing. The Shining Beam I-mini XP-G Neutral White light I received is of high quality, and Bryan (who was kind enough to throw in a free cr123 battery) has provided excellent customer service from start to finish. "
"For those of you looking for not only a great deal on what I consider to be some of the best "bang for the buck" flashlights out there, but some of the best customer service I have encountered anywhere, this is your store! Shiningbeam has done a remarkable job not only designing and building their own products, but, offering some other brands at a savings over what other websites charge. The S-Mini and Pocket Rockets I purchased are among some the the best lights out there, in that they have incorporated some great design features along with the most recent emitters (e.g. XM-L cree) at a very reasonable price with super quick shipping. In fact, I cant remember dealing with another online light retailer that offers shipping for 2.75$! Most of the other shops I have dealt with have little or no follow up after the sale, if theres a warranty issue, your usually left waiting for a response. When there has been an issue, all of my concerns were dealt with the same day, with replacement parts or lights sent the same day with no questions asked. All in all, a great website/company to deal with, and I will most certainly be doing more business here in the future- WELL DONE!!"
"Super fast shipping. Ship out the same day if ordered early enough. Super fast responses to emails. Great products/flashlights!
What else do you want in an online retailer???"
"I placed an order with them, was notified of a shortage and given a FREE upgrade to the next higher priced flashlight!!! I will definitely be doing business with them again in the future. "
"I've made multiple purchases from Shining Beam and couldn't be happier. Great prices, fantastic service and quick shipping."
"Super fast shipping,and very responsive seller. Answers emails fast and even works with you if you need to pickup your order. Did I mention very reasonable shipping and item prices. Support this guy and buy from him. I know I will continue to order from him."
"Service is fantastic!! Ordered on 7th Apr, and received within 7 days all the way to Singapore! Much faster than eBay or DX...
Top-notch service and Item is in perfect condition and working order. Thumbs Up! Will definitely order again.."
"I have ordered from www.shiningbeam.com three times now, and each order was a perfect example of how internet transactions should be.
My latest order shipped the same day it was ordered, and when I emailed him to thank him for such speedy service(same day still), he actually replied that day! That is the kind of service you only read about!
I feel like i stumbled upon perhaps one of the best online businesses. If only all companies could take a page out of Bryan's book!"