"easy process and great prices "
"I hopped on chat and asked about what I needed and the guy was fast and efficient to make sure I had everything I needed! Perfect for someone who doesn't know anything about car parts."
"Very easy to be confident in the high amount of information about the products; giving me efficiency in the order process. "
"I found what I was looking for pretty quickly and it had the Pacific so I knew it was exactly what I need. Good price to. "
"I contacted customer service by chat to ask about the correct shock for my truck. My lift requires stock shocks in front but extended rear shocks. I gave the representative the specs for extended and collapsed lengths, and he was able to provide the correct part number for what I needed.
Shock Warehouse had the best price for Bilstein shocks, and I got a discount to boot!
"
"They keep giving me the run around and still have not shipped the items I ordered horrible "
"this is the best price I found for these bilstein shocks"
"Super easy! Was able to fine what I wanted right away and a great selection."
"Very Good Customer Service ! I would have preferred to speak to a live person rather than chat but Jay in the chat did a thorough job answering my questions. Hopefully, the shipping will be fast !"
"I would refer to anyone. "
"I clicked a few buttons and they sent me shock absorbers."
"easy to order simple fast
"
"My previous experience with Shock Warehouse was good.
I ordered shocks by phone, sales person was polite and helpful.
Purchasing I think would be easier if on webpage there was a ‘ box ‘
where one could type in the item one wants.
I had to look for a while before I got to the Beilsteins shocks I now bought.
Thank you."
"Through text messaging I was able to get the correct part for my vehicle. Boy oh boy!! Technology!!"
"Love the free shipping.. easy website to navigate.. "