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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-05-08

shocking

"easy process and great prices "


Verified
5/5

2020-05-08

Helpful

"I hopped on chat and asked about what I needed and the guy was fast and efficient to make sure I had everything I needed! Perfect for someone who doesn't know anything about car parts."


Verified
5/5

2020-05-08

Descriptive, confidence, speed

"Very easy to be confident in the high amount of information about the products; giving me efficiency in the order process. "


Verified
5/5

2020-05-08

"I found what I was looking for pretty quickly and it had the Pacific so I knew it was exactly what I need. Good price to. "


Verified
5/5

2020-05-08

Special Shock order

"I contacted customer service by chat to ask about the correct shock for my truck. My lift requires stock shocks in front but extended rear shocks. I gave the representative the specs for extended and collapsed lengths, and he was able to provide the correct part number for what I needed.
Shock Warehouse had the best price for Bilstein shocks, and I got a discount to boot!

"


Verified
1/5

2020-04-17

Still have not received my product

"They keep giving me the run around and still have not shipped the items I ordered horrible "

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Verified
5/5

2020-05-08

don' be shocked

"this is the best price I found for these bilstein shocks"


Verified
5/5

2020-05-08

In and out. That is what its about!

"Super easy! Was able to fine what I wanted right away and a great selection."


Verified
5/5

2020-05-07

SPOT ON FOR CUSTOMER SERVICE !

"Very Good Customer Service ! I would have preferred to speak to a live person rather than chat but Jay in the chat did a thorough job answering my questions. Hopefully, the shipping will be fast !"


Verified
5/5

2020-05-07

Good help and knows the product

"I would refer to anyone. "


Verified
4/5

2020-05-07

click buttons get shocked

"I clicked a few buttons and they sent me shock absorbers."


Verified
5/5

2020-05-06

good stuff

"easy to order simple fast
"


Verified
4/5

2020-05-06

"My previous experience with Shock Warehouse was good.
I ordered shocks by phone, sales person was polite and helpful.

Purchasing I think would be easier if on webpage there was a ‘ box ‘
where one could type in the item one wants.
I had to look for a while before I got to the Beilsteins shocks I now bought.
Thank you.
"


Verified
5/5

2020-05-06

Great Customer service

"Through text messaging I was able to get the correct part for my vehicle. Boy oh boy!! Technology!!"


Verified
5/5

2020-05-06

Fast and easy

"Love the free shipping.. easy website to navigate.. "