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Verified
1/5

2015-06-16

"Do not purchase shoes from this store. Their sizing is incorrect. I ordered a size larger than my son normally wears so he could grow into them and they shoes were way too small. I don't know how / why but their sizing does not match up correctly. I had paid $10 shipping to get them and had to spend $13 to ship them back. They didn't have a larger size so I ended up with no shoes but spent $23 in shipping costs. Customer service was not helpful and didn't seem to care to satisfy the customer. "

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Verified
1/5

2015-04-13

"Do not buy from this store. I purchased a pair of 9 West shoes in the same size I always wear. I own many pairs of 9 West and all fit about the same. These had to have been sized incorrectly as they would not stay on my feet.
I called and requested to return them at the companies cost as they were unwearable and I was told that they were not defective; therefore, I had to pay to ship them back. If a shoe is sized incorrectly, it is defective in my book. Now, if I had put a scratch on the shoe and reported the shoe was scratched (defective in their terms), they would pay for the return.

Really?
"

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Verified
5/5

2012-06-01

"i've bought from shoe station three times within 3 months. customer service is excellent and they are really great, friendly people. i recommend buying from shoe station. all questions and exchanges were done in a timely manner. shipping is free over $60. shoe prices are low and can't be beat! once again, these people are great! thank you so much shoe station!!"

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Verified
1/5

2012-05-02

"Beware!DON'T BUY
Purchased a pair of shoes they arrived in a smashed box and the lining is coming off called them and the person said send picture and they would send prepaid label that never happened I sent several E Mails did not receive a response Their service is very bad and I guess they expect me to pay for the return.
I got this from Amazon.com they said could not help had to contact Shoestation.com (seller)(BAD News) plain English this place suxs
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Verified
1/5

2011-12-10

"The shoes I ordered and received were marked on the top and dirty on the bottom - obviously had been worn and returned. Shoe Station was very unresponsive to emails requesting resolution. Finally, they returned an email saying I could return the shoes at my expense and exchange them. I responded that I expected them to provide a prepaid return since the shoes were not new & not in good condition - I have not heard back from them since. Beware - very poor customer service & you may not receive new merchandise."

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Verified
5/5

2011-01-08

"Ordered one pair of Wolverine Wellington Boots 8378 At 8:51PM on Jan 1, 2011 for $71.99 no tax and free shipping. received them 5:25 PM Jan 7,2011 . They fit perfectly, was by far the lowest price I could find and the quality was excellent. This is the sixth pair of shoes I have purchased from this company and I find them a very good company to deal with. "

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Verified
4/5

2010-10-06

"Problem handled with Shoe Station and item was returned no problem"

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Verified
1/5

2010-06-10

"The price alone isn't the whole picture, I have yet to get a pair of shoes from this merchants where the box was intact and not in pieces

I have bought four pair of shoes which two of them had cosmetic blemishes, I suspect that's where the good prices come from (selling irregular merchandise without disclosing so)
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Verified
5/5

2009-10-07

"Order was straightforward. Received the shoes I ordered within a week and didn't have any problems."

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Verified
5/5

2009-05-01

"I was looking for a specific style and size of Rockport shoe, and ShoeStation.com had them for $30 less than most other places. After placing the order, I received a tracking number the next day, and had the shoes in 3 days via free UPS ground. The shoes are perfect. Can't comment on customer service, because I had no issues with my order. I will shop there again."

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Verified
5/5

2009-02-19

"I ordered two pair of shoes for $63.00. Other places sold 1 pair for that price, and I got free shipping.To make it even better, the shoes arrived in 2 days. This is my first experience with shoestation, but it will not be the last. THEY ROCK!!!"

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Verified
1/5

2008-09-18

"ShoeStation does not impress.
- The site implied the product was in stock, it was not.
- The site offers no way to cancel via email or web.
- The email giving a contact number provided no hours.
- The phone tree which did not answer my call suggested I needed to call back during their hours (unspecified) to effectively cancel. To be fair, they cancelled it and replied via email.
- After this they spammed me, claiming I was subscribed to their mailing list (although I had never subscribed).
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Verified
5/5

2006-06-05

"I hadn't heard much about this store, but I took a chance because they had a 25% lower price than other places. They shoes arrived brand new exactly as I had hoped. Shipping was immediate and delivery followed a few days later. Nothing at all to complain about. I would use them again, if they have the shoes I am looking for."

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