"problem with submitting order. had to log out then back in and place order again"

"Your advertised promo code didn't work on my items. So I didn't buy as many as I was initially going to buy. A little disappointing. "

"Exchanges/Returns are difficult and pricey. Will not be shopping here again."

"I ordered shoe inserts and did not receive what was advertised. They have a restocking fee for returns. I sent several emails asking how I might return an item without that fee since the item was incorrect - and the mistake was on their end.
No reply after 2 weeks and 3 emails…
I'm not impressed."

"VERY DIFFICULT ordering this morning. Could not find "sign-in" on the home page; without signing in, I would choose the shoes I wanted but could not get them into the cart. After several different approaches I found another way to sign in; once in, some trouble navigating to the shoes I want; when I found them it took a couple of tries to get them into the cart. If sign-in is required to order, I'd recommend making the sign in procedure more conspicuous on the home page; and I recommend you investigate why it was so hard to get my choice into the cart. I never had these problems before today and am sure I used the the same procedures. D J Weber"

"I can't go to shoe stores because my feet are too big and Shoebuy has plenty of variety and good prices, need I say more?"

"I love the pricing, free shipping and no hassle returns!!"

"would like more sizes available for boys sneakers."

"Site is fast, easy to navigate, clear descriptions and layout, excellent photographs of products showing all angles, extensive selections including high-end, excellent prices."

"this was my first time and I'll definitely be back"

"I am waiting until I receive my order to give a full assessment."

"I was somewhat disappointed at the number of brand exclusions. But liked the overall selection and ease of use of the site."

"Had difficulty checking out and Customer Service was able to give suggestions as to what I needed to do to complete the process."

"Large selection. Great prices. Fast checkout process"

"love shoebuy!
always pleased with the site and always free shipping...awesome"