ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.95/5
Chance of future purchase:
3.86/5
Shipping & packaging:
3.71/5
Customer service:
3.66/5
Return/Replacement policy:
3.90/5
Featured Review



Verified
2/5

2024-12-20

Selection

"Not a great selection of shoes.. needs more choices and better colors ! Also all shoes should have the same choice for sizes width & height not just on certain ones.. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-12-21
A rep from Shoedazzle.com, ACavantechstyle, has responded:

“Hello Aimee,

Thank you for sharing your feedback with us, and we're sorry to hear that our current selection of shoes didn’t meet your expectations. We truly value your opinion, and we understand how important it is to have a wider variety of options, colors, and sizing choices when shopping for shoes. We're here to help address your concern as quickly as possible, so we’ll send you a private message now. 

Best,
Allison ”


Verified
5/5

2024-12-24

Stacey

"So far so good haven’t received my order yet"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2024-12-24

So Satisfied!

"Every time I order from Shoedazzle my experience has been exceptional. Good shipping time, great quality shoes and boots, and the sizing is always on hit. "

Detailed Review Benchmark + -
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-12-24

Need more options

"There is not a huge range of shoe styles. Everything looks the same with different name. Clothes look outdated not current fashion. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-12-24
A rep from Shoedazzle.com, ACavantechstyle, has responded:

“Hello Brittnee,

Thank you for taking the time to share your feedback with us. We're truly sorry that you feel our shoe selection lacks variety and that our clothing styles don’t meet your expectations. We understand how important it is to find fresh and diverse options that reflect current trends, and we appreciate your honesty in sharing this with us. We’ll be sending you a private message now, so we can get this addressed as soon as possible.

Best,
Allison ”


Verified
5/5

2024-12-23

Loving it, for now.

"Loving those books, but I need them in a size 12"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-23

Omg the choices and the prices were excellent

"I purchased boots that were at excellent prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-16

Love it

"I love the choice I have!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-12-22

Delivery Time Changing

"I do not appreciate my delivery time going from 12/23 -TOMORROW to Thursday 12/24 after paying $14.95 for Express Shipping. Not ok!"


Rep reply posted 2024-12-23
A rep from Shoedazzle.com, Chad A., has responded:

“Hello Takia,

I'm sorry to hear about your dissatisfaction with our delivery service. We strive to provide value to all our members, and I understand how frustrating it can be. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services Team will reach out to you shortly to assist you further.

Best,
Chad


Verified
5/5

2024-12-22

Good condition

"I received all my shoes in exelenct condition "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-12-22

No, thanks

"I bought 2 pairs of shoes and was automatically added to a V.I.P. club for $49.99 a month. I didn’t sign up for this. The only way to cancel the membership was to cancel my order. "


Rep reply posted 2024-12-23
A rep from Shoedazzle.com, Chad A., has responded:

“Hello Jessica,

Thank you for your honest feedback. This is certainly not the kind of service we aim to provide. I am sorry to know that you're not pleased with the VIP membership. I would really like to hear more about your experience so that I can make sure we’re on the same page to better assist you. Rest assured that we are taking this seriously. Someone from our Member Services Team will contact you immediately to assist you further.

Best,
Chad


Verified
5/5

2024-12-21

Love it!

"My experience with shoe dazzle was painless their welcoming website was very easy to navigate. I would highly recommend becoming a VIP member "


Verified
5/5

2024-12-20

Good

"I like the shoes, but I had 2 credits in the app, and while I had the credits in the app, I never saw a good deal for me.
Another thing I don't like is that if the credit is $39.99 and I choose a pair of shoes for $25, what happens to the rest? I should find out because I also have to pay taxes and shipping.
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-12-20

Fast Coustermer service experience.

"Great job, offfffff,Communications "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-12-20

Good look

"They look great. But I couldn’t get my foot in. And when I did they were great. Just the material was tooo tight for me to get my foot in. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-12-20
A rep from Shoedazzle.com, ACavantechstyle, has responded:

“Hello India,

Thank you for taking the time to share your experience with us. We're glad to hear you loved the look of the product and found them great once you were able to wear them. However, we regret that the fit and material made it difficult for you to put them on comfortably. We understand how frustrating that can be when you’re excited about a new item. We’ll be sending you a private message now, so we can get this addressed as soon as possible.

Best,
Allison ”


Verified
5/5

2024-12-18

Package still not here

"Placing order was easy but i still haven't receive my products. It took long compare to the others times that i ordered. It's been already one week and still no news of the shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges