"La primera compra nunca llegó. Me devuelven el dinero y cuando tengo q comprar otro par de zapatos pq era miembro vip y no lo sabia q estaban cobrando 40 dolares de la cuenta. En fin el segundo par de zapatos no lo e recibido. Horrible"
"Got on a waitlist for an item i wanted to get re-stocked and I was ready when it came in. Love this!"
"Apparently they have changed the membership set up and I had lost credits. She was kind enough to add some of them back but the new policy of 1 year expiration is horrible. The selection and quality has not recently been on par for the membership pricing. "
“Hello April,
I'm sorry to hear about your dissatisfaction with our products and credit system. We strive to provide value to all our members, and I understand how frustrating it can be. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services Team will reach out to you shortly to assist you further.
Best,
Chad
”
"It was very easy to sign up. I absolutely loved the selections and found what I wanted immediately!!!!"
“Hello Sakia,
We're thrilled to hear that you found our website easy to use! Our main goal is to make your buying experience easy and pleasurable every time. We're happy that you're finding exactly what you're looking for. We appreciate your choice and hope to be of further assistance to you soon!
Best regards,
Chad
”
"It was supburb and I would use againe"
“Hello Kimberly,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
”
"Easy to use site and fast delivery!!"
“Hello Tammy,
We're thrilled to hear that you found our website easy to use! Our main goal is to make your buying experience easy and pleasurable every time. We're happy that you always receive your orders on time. We appreciate your choice and hope to be of further assistance to you soon!
Best regards,
Chad
”
"Long time shopper ! Member since 2017. I love the shoes and clothes"
“Hello Tamara,
We're thrilled to hear that you found our website easy to use! Our main goal is to make your buying experience easy and pleasurable every time. We're happy that you haven’t had any problems. We appreciate your choice and hope to be of further assistance to you soon!
Best regards,
Chad
”
"excelent i will recomed shoedazzel to everyone of my friends "
“Hello Franlene,
Thank you so much for your awesome review! We always hope to make your experience comfortable and unforgettable at ShoeDazzle. We are very grateful for your warm words and we hope to be of service to you once more soon!
Best regards,
Chad
”
"Been a member for years I like ordering from here."
“Hello Siriniti,
We’re so glad to hear that you’ve been a loyal member for years and continue to enjoy ordering from us! Your ongoing support means a lot to us. We appreciate the time you spent sharing your experience!
Best,
Zeth”
"I'm size 12 so it's not easy to shop just at any store. But shoedazzle never disappoint! They got such amazing styles and because of them I am feeling confident and stylish. Will be my go-to store for life"
“Hello Anastasiia,
We’re so happy to hear that ShoeDazzle has become your go-to store and that you feel confident and stylish in our amazing styles! It’s wonderful to know that we can provide options that work perfectly for you. Your support and feedback mean the world to us!
Best,
Zeth”
"Was able to purchase without incident "
“Hello Joy,
Thank you for taking the time to share your experience with us! It's wonderful to hear that you found our purchasing process easy and that everything went smoothly for you. Our goal is to provide a seamless and enjoyable shopping experience, and it’s always rewarding to know when we’ve succeeded.
Best,
Allison ”
"ShoeDazzle app please! We need it "
“Hello DeDe,
Thank you for taking the time to write to us and express your thoughts regarding us making an app. We appreciate you for raising this matter and please know that your feedback is invaluable to us. We're committed to addressing these issues to enhance your future shopping experiences and our Member Services Team will reach out to you shortly to assist you further.
Best,
Chad
”
"I’ve been a member of Showdazzle off and on for about 6 years and I absolutely love their shoes. Affordable prices and the shoes are great quality and very comfortable. The customer service is by far the most professional and very easy to contact. I’ve never had a bad experience nor have I ever been disappointed with my choices!!!! I’m a very satisfied customer."
“Hello Ronschall,
We're thrilled to hear that you've had such positive experiences with ShoeDazzle! It means a lot to us to know that our products have consistently met your expectations in terms of fit, quality, and style. Your satisfaction is our top priority, and we're committed to providing you with great prices and even greater experiences every time you shop with us. Thank you for your continued support!
Best regards,
Chad
”
"Literally everything that I ordered that was in stock has now been canceled and say as the items can’t ship… Ridiculous "
“Hi Amira,
We're truly sorry to hear about your order being canceled unexpectedly, and we understand how frustrating it must be to not have clarity on the status of your order. Your satisfaction is our top priority, and we're committed to resolving this matter promptly. Someone will contact you via email shortly to assist you.
Best,
Kim”
"I can't at the moment because I haven't received my product yet."
“Hi Angela,
We appreciate your positive feedback about our shipping speed. We are excited for you to receive your order. We hope you'll like it and looking forward to receiving feedback from you. Thank you for choosing us, and we look forward to serving you again soon!
Best,
Kim”
"Im not sure yet, depends on if I will be able to cancel VIP status. I selected guest, not VIP."
“Hi Kimberly,
We completely understand your concerns regarding the VIP status, and we’re here to help clarify things for you. It's important to us that you feel comfortable with your shopping experience, and we want to ensure you have control over your membership preferences. Our Member Services Team will be contacting you right away.
Best,
Kim”
A rep from Shoedazzle.com, Cathy U., has responded:
“Hi Sharmah,
We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!
Best,
Cathy”