"This site pretends to be a Canadian online shoe store but the shoes are actually sent directly to you from China. I ordered a pair of Lowa brown leather size 12 hiking shoes but received a cheap plastic blue pair of "Pantherskins" size 10 sneakers. I contacted the seller and they told me they made a mistake. They told me to keep the sneakers and at first offered me a 10% refund and then a 20% refund. They told me it would not be worth the shipping cost to send it back to them and they were right. I can't even where these cheap knock-offs as they are the wrong size. Buyer beware and only buy from reputable sites. "