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Shop4Sound

3 reviews
1.67 / 5
Computers & Electronics

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Product & services pricing
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Mark9910
1/5

2021-04-30

Scammers

"The scammers obtained my brothers bank details and are withdrawing money from his account. He knew nothing about this site apart from seeing money come off his acc. 100% scammers guaranteed."

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merrjay
Verified
1/5

2004-12-07

"i ordered this over two weeks ago and no status on shipment. i tried to contact merchant and all web addresses and email contacts are not found. i'm beginning to think i've been duped."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
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Delivering products on-time
Ease of checking delivery status
Overall technical support
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Resolving problems
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Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
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Web site being easy to use
jstutman
5/5

2002-10-30

"michael, the owner is great. has great customer service. i recomend him. ships fast. product arrived in perfect condition."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability