"I had purchased two sets of Stereo headphones. I had read their general return policy but was unaware that there was a specific return policy on these two items. Ultimately, they would not accept any returns for a refund (apparently because the manufacturer wouldn't reimburse them for the cost of the item). The website basically shirked their responsibility to the customer and wouldn't stand by the products they sold if it meant hey would be out a little money. I should have done more research, but their policy raises serious questions as to the way they do business. I will never purchase another product through them again."

"Great prices and good customer service. I would recommed paying a little extra for the shipping because the free shipping took about two weeks to arrive."

"I ordered a mp4 player from shop4tech and got a confirmation email very soon. I liked the price and the shipping was less too. I waited for the order to arrive for about a week but then instead of my order, I recieved an email from the site that they no longer have that product in stock. What took them so long to figure that out. I wont ever consider ordering anything from this site."

"Shipping was really fast even though it was free. Prices are ok. Checkout was pretty fast and safe. When I received the package, the item had very little mini packaging material to protect the item. However, the item works perfectly. I just hope that Shop4Tech improves the way they package their items. I look forward to future purchases at Shop4Tech.

-Raiden911"

"Ordered 8GB 2.8" LCD Touch MP3 MP4 video Player on December 26.
After 1 hour decided to cancel order. Called back and left message asking to cancel order. My request was ignored and they shipped order on Dec 31.
Free Shipping took 2 weeks and I got a used item, not a new one!!! Scratches and fingerprints all over the lcd screen. Now I have to pay to ship it back. This is a huge disappointment."

"UPDATE: after much persistance, I was given a one-time refund by Shop4Tech. I'm having trouble deleting this review, and still want to caution Dell Printer users not to buy incompatible cartridges, but I appreciate the ultimate resolution of my problem by the folks at Shop4Tech.

I ordered a printer ink cartridge for Shop4Tech.com in late September. I did not need to actually replace my ink until just a week ago, and when I opened the package, I got a used refill (not how the product was described) that was leaking ink. Most importantly, it was not at all compatible with my Dell printer, which did not recognize the cartridge and no work-arounds succeeded in getting it to print.

I have been having a lot of trouble getting satisfaction from the company because I did not discover the problem within 30 days.

I noticed that another customer got this message: “Thank you for using our RMA online service. Unfortunately, by our company policy all the ink have 120 days warranty. “

When I asked about 120 days, I got this variation”: Return for replacement is 120 days warranty. Return for refund is 30 days.

Since the cartridge was totally incompatible, the replacement option does not work for me, and they are not even allowing me to speak to someone, or to get a credit for other merchandise.

Beware using this company for ink cartridges, and their customer service leaves a lot to be desired.

Does anyone know where else I can post my dissatisfaction?
"

"I ordered three b/w and one color ink cartridges, totaling $70, in April. Today I opened the third b/w, and it didnt work. So, I filled an RMA request form on their site. Later that same day, this is the response that I got

Nate,

Thank you for using our RMA online service. Unfortunately, by our company policy all the ink have 120 days warranty.
We totally understood how you felt and we apologize for any inconvenience this may have caused. Thank you and have a nice day.


RMA Dept | SHOP4TECH.COM
4664 Mission Blvd Montclair, CA 91763

Must be my fault for not using the faulty cartridge first."

"Delivery was timely, the product appeared to have been used, although they did not mention this fact prior to order"

"Actually shipped 4 days after "your item has shipped" email sent. Package arrived extremely beat up and missing parts, but I don't know if that's the fault of UPS or Shop4Tech. I would buy from Shop4Tech again, but only a small, lightweight item, not a big, heavy item."

"The delivery was accurate and prompt"

"Never had an issue with.Always shipped very fast and super quality product.I am Very HAPPY"

"The purchase was easy and timely. I had actually come to make my purchase at Shop[4]Tech because I had made a purchase at another company whose website suddenly was underconstruction for several weeks. I am completely satisifed with my purchase."

"I ordered Shop4Tech 8.5x11 glossy photo paper. I'm a diehard Epson paper user, but I've got to admit, their paper equals the quality, and the price is much more economical!!! I have a film conversion business, and past orders from Shop4Tech have included disk cases ... single, double, triple, four per case, even 12 per case ones. I've always been satisfied and definitely make use of their periodical discounts. I've also stocked up on ink cartridges, and you can't beat FREE SHIPPING!!! Shop 4 Tech will remain my number one source for all my business needs."

"My first order was two ink cartridges for a Dell printer. I received the cartridges in a few days and they are working fine."

"Shop4Tech is "a better place to shop". There prices and products are great. There service is even better. In most cases I recieve my order the next day."