"Their contacts were inexpensive, the service was great and they shipped them super fast! Don't waste your time with other online contact lens retailers. Go shoplens.com!
I will definitely continue to get my contacts from them."
"I realized on Friday that I needed to reorder contacts. I called my doctor but she didn't return my call. On Saturday I found Shoplens.com. They seemed to be professional and had my contact prescription listed. I was able to select 2 day delivery service for a very good price. So I ordered, paid via credit card and faxed my prescription to them. I thought that on Monday, that they process my order. I checked out the order online and it showed as "being processed".
I was in class all that week and not able to call, but when I checked online, it showed as "being processed". On Wednesday evening, it was still being processed, so I asked my wife to call and cancel. On Thursday she said when she called the guy told her that it shipped the night before. I told her to call back and cancel, because nothing had been shipped, it was still showing as "being processed". I called them myself (missing class) and Tom told me that it shipped on Wednesday evening. He told me they had to verify my prescription. I told him that I spoke with my doctor on Wednesday and she said that they never heard from them. After my conversation with Tom, I went back to class and checked on the order; it now showed as "Shipped". I clicked on it and it had a tracking number.
To make a long story short, they didn't ship it anything and they canceled my order. I don't know what happened that they didn't' ship it when they should have. I appreciate it that they finally did cancel my order, but I will not order from them ever again."
"I have ordered contacts from this merchant on 10-28 and have still not received my order almost 2 months later. They do not answer the phone and phone messages and e-mail go unanswered. Do not order from this merchant !!!!!!!!!"