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1/5

2023-01-24

Stay Away

"Ordered 10 items (leather samples) and only 7 showed up. I contacted customer service prior to the purchase and they responded quickly. Post purchase no response at all. Buyer beware."

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1/5

2018-10-26

Disappointing Customer Service

"I purchased side molding for my Cadillac. The professional installer told me that there was not enough 3M taping on the molding; therefore, it there were places it would not stick. I sent pics to ShopSar who blamed the installer. So meanwhile, I the consumer forked out hundreds of dollars for nothing. ShopSAR offered 25% discount if ordered again. Sure, good money after bad."


Rep reply posted 2018-12-20
A rep from ShopSAR, scoopsal, has responded:

“Your pictures clearly showed multiple damages as a result of improper handling during installation, not a defect of the 3M tape. Your disparaging comments are solely a result of our refusal to provide you with free product. ”


Verified
5/5

2011-10-20

"The chrome parts are a perfect fit and make my Cadillac CTS look amazing. Thanks for the quick shipping and great customer service."

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Verified
5/5

2011-10-01

"Just finished installing my custom leather kit from ShopSAR. Top quality leather and it fit perfectly. My interior looks like it came from the factory this way. Great customer service too! Wayne helped me through every step of the ordering process. "

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Verified
5/5

2011-06-21

"This is the second product that I have bought from Shopsar recently. They fit perfectly on my 2011 Impala and look great. They also shipped the product really fast. I will definitely be back to buy more products."

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Verified
1/5

2011-03-22

"HORRIBLE! AVOID AT ALL COSTS... I would rather pay twice the price elsewhere than use ShopSAR.COM!!! Their manager, Al, is very ignorant and knows nothing about business, marketing, making a sale, or keeping the customer happy. I purchased a 2010 Katzkin leather interior online and they sent me an interior for a completely different vehicle. I have the receipt and it shows the exact year/make/model yet he refuses to refund my order!!! I JUST LOST $900.... this is completely useless to me and he refuses to speak to me on the phone. Hangs up on me every time I call and just wants to avoid the situation. AVOID!!!"

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Rep reply posted 2018-12-20
A rep from ShopSAR, scoopsal, has responded:

“Customer bought the wrong custom interior and blamed us.”