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Shop LCI

4 reviews
1.25 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2006-08-03

"I just have a lot of problem with this compagny. Never by from them. They took 6 days just to tell me about my case was not available, then a change my case for a Antec with PS included and I write to them to forgot the power supply in my order. They replace the case,but I received the case including 2 PS !! I finaly received all my order the feb. 6, 2006. I had to return 1 memory module to them..... Then send me back a new one after 1 month and a lot of phone and E-mail......"

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
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Verified
1/5

2004-08-06

"Recieved the wrong motherboard, tried to have an rma number but never did. They don't write back or call back. Will never buy again from them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-07-05

"I just received my order in the 72h like Shoplci.com talk about on is web site and everything is perfect... If you need something at very good prices go there.... The only problem not enouth picture on the web site for generic product.... I sugest and recommend that place."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2003-05-07

"DO NOT BUY FROM THEM. Period.
They advertised a PCchips 810 board with CPU on their website for $39. They featured a picture of the board with mounted cpu and fan.

Problem 1. The board did not have any CPU or fan.
Problem 2. The board was an old version 5.0, not mentioned anywhere on the website.
Problem 3. The board did not ship with the modem riser (which comes with all version OEM 5.0 boards) or cables or drivers.
Problem 4. I ordered on April 22 and they ignored 5 emails requesting confirmation of when they would ship my order over a 10 day period until I got mad and posted at a referral site and threatened to report them to the PQ Ministry of Consumer Affairs. Others who ordered on the same day received their boards and were angry they were older versions which didn't support AMD Xp chips.
Problem 5. All this time the link to order these boards was still up and the website showed the product as available, which it was not.
Problem 6. When they finally called me about the order they had no explanation of why my order was not processed when they had stock. They called to tell me I had to enter another email to cancel the order!!! Even though they had no stock and could not fill my order.
Problem 7. They did not offer anything to me for the aggravation caused.

Final thoughts. Don't bother with ShopLci.com. Deal with a more reputable firm who is reliable.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability