Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
3.75/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
5/5

2023-09-26

Delivered what they promised

"I bought an Ossur knee brace from them. I think they drop ship, which is just fine. Brace was delivered well within the time frame they promised. I was also able to talk to an employee who looked up my brace number for me. I’d definitely use them again. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-01-17

Thanks

"Great pricing and free shipping. I've been referring all my patients and have heard nothing but good things about them."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
5/5

2016-02-17

Great Customer Service

"Was unsure with what knee brace I wanted to order. After giving them a call they walked me through all my options and ended up saving a bunch of money in the long run. Would definitely do business with Shop-Orthopedics.com again. Also they offer free ground shipping and I received my order in 2 days."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A