"Great wipes that protect, heal and clean. Thank you Safe and Simple!!"
"Easy to search what you want and a breeze to checkout"
“Thank you for your fantastic 5-star review! We're thrilled to hear that you found our website easy to navigate and that the checkout process was a breeze for you. We strive to make shopping as smooth as possible, and your feedback means the world to us! Happy shopping!”
"fast shipping easy order always have what i need"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you find ordering with us easy and appreciate our fast shipping! It's wonderful to know we always have what you need. Your support means the world to us, and we can’t wait to serve you again soon!”
"I was able to order the exact product I got from the Hollister company but the pharmacy company no longer sells."
“Thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you needed from us after your pharmacy could no longer supply it. It's our mission to make sure our customers have access to the products they trust and rely on. Your support means the world to us! Happy shopping!”
"I like where I can go and reorder supplies that I've bought before."
“Thank you so much for your fantastic review! We're thrilled to hear that you find it easy to reorder your supplies with us. Your satisfaction means the world to us, and we’re excited to continue providing you with the best service and products. Happy shopping!”
"BEST EASIEST PURCHASING EVER!!!"
“Thank you so much for your fantastic review! We're absolutely thrilled to hear that you had an awesome experience with us and found the purchasing process easy. Your support means the world to us, and we're excited to continue providing you with the best service and products!”
"Not enpugh information to select proper size. Difference between 7805 & 7805h not explained. How many in box? Doesnt say. One box of 7805 is $50 more. What? Correspond via email. No phones"
“Thank you for your feedback regarding the adapt rings. I understand how important it is to have clear information when selecting the right products. I apologize for any confusion regarding the size differences between the 7805 and 7805H, as well as the pricing information. Each box typically contains a specific number of rings.
To ensure you get the answers you need, I recommend checking your email for further communication. We're here to assist you and address any specific questions you may have regarding the products. Your experience matters to us, and we appreciate your insights.”
"Got tangled up in the authentic sign with Google and couldn't ger it to work. Very annoying. Ù"
“I'm sorry to hear that you're having trouble with the authentic sign and Google. It sounds frustrating to deal with technical issues like that. If you provide more details about the problem you're experiencing, I'd be more than happy to help you troubleshoot or find a solution. Your experience is important to us, and we want to ensure you have a positive one.”
"Hard to get order approved "
“Thank you for your feedback! We appreciate you taking the time to share your experience. We're thrilled that you chose us for your ostomy supplies, and we're always working to improve our processes to make ordering smoother. If you have any suggestions or need assistance with future orders, please let us know. Your input helps us serve you better!”
"I found exactly what I needed without any hesitation. The products were clearly shown and described. The whole process was extremely easy."
“We are thrilled to hear your positive feedback! It's fantastic that you found everything you needed so easily and that our product descriptions helped you along the way. We strive to make the shopping experience as seamless as possible, and your review reaffirms our efforts. Thank you for sharing your experience!”
"been looking for these glad to had found them"
“Thank you for your fantastic review! We're thrilled to hear that you found the powder pads you're looking for! It's always our goal to provide the products our customers need. If you have any other questions or need further assistance, we're here to help!”
"The postage on these products is outrageous. Is there anyway to get cheaper postage? Living on Social Security......not exactly a windfall"
“Thank you so much for your valuable feedback and for the fantastic 5-star review! We're thrilled to hear you're satisfied with our products. We completely understand that shipping costs can be a concern, especially on a fixed income. We're always looking for ways to improve and offer more affordable options. Please keep an eye on our website for any promotions or changes in shipping policies, as we aim to make our products accessible to everyone. Your input means the world to us!”
"I found easy to browse and by for the site"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our site easy to browse and shop! It’s our goal to provide a seamless experience for our customers, and your feedback truly brightens our day. We appreciate your support and look forward to serving you again soon!”
"Very easy to navigate the web site, and fast!"
“Wow, thank you for your amazing review! We're thrilled to hear that you found our website easy to navigate and that the placement was a breeze for you! We strive to make your shopping experience as smooth and efficient as possible, and your feedback truly motivates us. We can't wait for you to shop with us again!”
"I used the customer service text feature and no one responded. It was over the weekend so that feature may not be available. "
“Thank you so much for your feedback! We're thrilled to hear that you reached out to our customer service team. We sincerely apologize for the inconvenience you experienced with the text feature over the weekend. Our team is dedicated to providing assistance, and we appreciate your understanding of our availability. Your input helps us improve, and we’re excited to ensure a better experience in the future!”
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you love our product! It's great to know that our wipes are making a positive difference for you by protecting, healing, and cleaning. Your support means the world to us, and we can't wait to continue providing you with top-notch supplies!”