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Return/Replacement policy:
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Verified
5/5

2022-07-27

Reasonable price + added sales tax

"Nice web site. I suffer from IBM. Looking forward to getting up and down stairs a lot safer. The Ez Step arrived. It was easy to assemble. Took it for a test walk using the steps down from the kitchen into the garage. It was comfortable, reassuring and felt very safe. Even though I have a seated stair lift in the house, I also tried a few of those 19 indoor steps. I felt very safe and comfortable using the EZ Step. I heard about your product during a Myositis Zoom Meeting. Thank you for the prompt shipping of my order. I will recommend your product to others."


Verified
4/5

2022-08-02

First time...Home Run!

"Easy. Price competitive. Free shipping. Made in America!"

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Verified
1/5

2022-07-29

Frustration

"I have never been more frustrated in my life. The people I talked to just could not get any information I needed. They did not read what I was saying and all of the product descriptions were so confusing. I will not be recommending this company to anyone and will not be purchasing from them again "

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Rep reply posted 2022-08-31
A rep from Shop Wheelchair, HPFYCustomerCare, has responded:

“Hello,
Thank you for shopping with HPFY.

Customer satisfaction is our top priority. We stand behind our products.

We apologize for all the issues. We have sent you a return label in a separate email, Kindly use it to return the item.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you,
Team HPFY”


Verified
5/5

2022-07-28

1-2-3

"Easy transaction. Good Pricing

Shipping $$$
"

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Verified
5/5

2022-07-26

Good Finds

"Found what I needed. Easy to navigate "

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Verified
4/5

2022-07-23

Good price point

"Got just what I was looking for "

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Verified
5/5

2022-07-22

It was quick and to the point.

"I appreciate your being so open to constructive criticism but I think this is great already "

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Verified
5/5

2022-07-19

I am rolling again..

"I needed a new wheelchair. Went to amazon on June 9th. I still have to wait until the end of July or Mid august got one here I will have it in 5 to 7 business days."


Rep reply posted 2022-09-10
A rep from Shop Wheelchair, HPFYCustomerCare, has responded:

“Hello ,

Thank you for taking the time to share your valuable feedback.

At Shop Wheelchair, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,

Team Shop Wheelchair”


Verified
4/5

2022-07-18

"I was only offered the discount once. Sad "


Verified
5/5

2022-07-09

PVC WALKER

"I have been shopping online for a PVC walker for a long time. They were all expensive and the shipping cost was very high. So, I couldn't buy the walker. However, I was very satisfied to save money at shopwheelchair.com. Not only the PVC walker wasn't the least expensive of those advertised on the other websites, I saved on sales tax as well, and the shipment rate was very low. We need more PVC products since many people suffer with allergic reaction to metals due to rust and mold which live on metals. The PVC walker can be disinfected after usage with a disinfecting wipe."

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Rep reply posted 2022-09-11
A rep from Shop Wheelchair, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop wheelchair, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,

Team Shop Wheelchair”


Verified
5/5

2022-07-05

GoGo with Shop Wheelchair

"Website made the product easy to find what I was looking for. A 10% discount for first time user was motivating and free delivery sealed the deal! "

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Verified
3/5

2022-07-05

discount code expired

"I was offered a discount code on the website but it was expired"

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Verified
5/5

2022-07-03

"Quick easy will Wait for delivery to comment further"

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Verified
5/5

2022-06-29

Nice A$$ Seat Cushions

"Purchased a Comfort Curve Seat Cushion for my wheelchair in the past, and my derrière hasn’t been happier! The contours are perfectly sculpted and the cushions do NOT slip! Thanks fir stocking them, shopwheelchair.com"

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Verified
5/5

2022-06-24

**** relief

"Found what was looking for, ease to order, so far so good, maybe no more pinched bum!
"