"I used ShuttleDirect in Spain, Costa Brava. Prices lower than the competition, convenient menu when ordering services, comfortable buses, well-organized service. At the airport we received the necessary information. On the pick-up day, the driver was 15 minutes early, at one of the stops the customers had not yet arrived, so the driver was circling around leaving no one unattended. A very solid company."
"I recently used shuttledirect and I must my experience was positive, in fact I was thoroughly impressed with their exceptional service. Despite my flight being delayed, the driver was waiting for me as soon as I arrived at the airport, which was a great relief after a long journey.
The driver was extremely helpful and courteous, assisting us with our luggage. The car was clean and well-maintained.
I was particularly impressed with the driver, he drove so smoothly I fell asleep and woke up just as we arrived at our hotel in Rome.
Overall, I would highly recommend. The quality of the service and the excellent customer care provided made for a stress-free and enjoyable experience. I will definitely be using this company again in the future."
"Don't use Shuttle Direct!!! Is not a reliable company!
I booked and paid a transfer from Izmir airport to Kusadasi on Nov 16th. The driver didn't show to pick us up and they refuse my refund request. Very bad service and very poor customer service."