"all around perfection ..packing/ ship time(2 days) /great looking cooler too...AAA+++"

"I have ordered many cooling items from Sidewinder and have always been very happy with them. Great E-tailor. Fast shipping and items are packed extremely well."

"Stocking hard to get items coupled with great customer service is rare with online vendors.

Higly recomended would definetly purchase again."

"I'm sure my experience wasnt the norm, but I ordered two cheap parts, both of which were to be "drop shipped" directly from swiftech. One part wasnt availiable any longer from swiftech and I was informed immediately by telephone. I requested to simply remove the unavailable item from my order and email me the details. I never received an email and I eventually emailed them about three weeks after my order. --Turns out nothing was shipped and I was charged for both items.

He refunded me for the overcharge and sent out the parts directly."

"THIS STORE ROCKS!!! Not only did they have the lowest prices ANYWHERE for the products that I bought, but their customer service was EXCELLENT!!! It was only a matter of MINUTES that I corrected a problem with my order (which was my fault, not theirs btw) over the phone. I HIGHLY recommend this merchant to others looking for case mods/water cooling products. I look forward to doing business with them in the future.

I received all of my shipments and they arrived fast! All the products were of premium quality and I STILL love this store!!!"

"Ordered a Thermalright Ultra 90 with a 92mm Panaflo. They were one out of a few retailers that had a ~$24 price on this unit (Newegg, Jab-Tech, etc., being the others), but I needed the unit in two days, and the other retailers either were out of stock or only offered Fedex or UPS 2-Day service, which was quite expensive. Sidewinder shipped same day I ordered it with USPS Priority ($5.00 as opposed to $20 or so from Fedex and UPS), and arrived in two days. Package was immaculate, well packed, with plenty of protection for the fan. Both items were in brand new shape and works flawlessly. Save at least $15 from buying from anyone else at the time. Nothing to complain about here, would purchase from them again."

"The website was a little slow at first, but the email support was excellent. I sent an email asking about an item and it was answered with in 4 hours."

"Exactly what should be expected:
-- Reasonable price, including shipping costs
-- Easy to use website
-- No hassles
-- In stock, as was stated
-- Prompt delivery
-- Component fit and worked as expected
-- Not having to deal with a NY store, priceless

This is my experience for the component I ordered. I didn’t have to deal with customer service, so I can’t comment on that, although my feeling is they would be just fine.
"

"newegg WHO? WOW! Sidewinder is an absolutely amazing company!

I placed an order on their website on Wednesday night at 10:20PM. About 30 minutes later I realized I needed one more thing from them, so I sent them an email requesting to add it to my order. Usually when I do this, the vendor never complies and I have to place an additional order and pay more for shipping. As such, I decided to call them as well to ask. Much to my surprise Gary Stofer answered my phone call at 11PM at night while he was replying to my email and preparing my shipment!
The item was added to my order and I was charged appropriately. Shipping charges were a low low $4.35! They sent out my package the next morning and it arrived here in just 2 days.

I couldn't be happier with Sidewinder Computers!"

"Another great buying experience. Epitomizes customer service!"

"I was looking for some Shimetsu AMD approved thermal pads to mount an Athlon CPU and I found this store via a Google search. I am glad I found them. They had a special deal on the pads. I also purchased a tube of Arctic Silver and the ArctiClean Thermal Material Remover & Surface Purifier 60 mL kit.

Ordering was very simple. I received an order confirmation email and a shipment verification email the same day. The order arrived in 2 days! The order was complete and well packed. The ArctiClean Thermal Material Remover is an awesome product. It works great to dissolve old thermal material and pads, and leave a nice clean surface for remounting.

I will definitely shop here again."

"Sidewinder is an incredible online store. Personal service from Gary. I've made many purchases from this store, and will continue to do so in the future. Every item is carefully packed, and shipping is quick and priced low. Selection of cooling products is awesome, including rare fans. E-mails are returned promptly. I've even ordered items not listed on the website just by asking if Gary could obtain them!
Keep up the good work!!!"

"I have dealt with this company before and as always it has been awesome.

I just wanted to take the time to let everyone know that this company is great!!!

Shipping:Service:Products A+++

Thanks again!!

Socom18e out......."

"Great experience. First of all, the items I ordered were in stock. Unlike some sellers, I wasn't deceived into thinking they were, then informed two or three days later after I placed the order that the items weren't there to begin with. Nothing irks me more than to have that happen.

The shipping was blazing fast - warp-speed fast. They didn't lolligag around - they got the order out real, real fast - I'm talking quick. And when the order did ship, they emailed me and let me know it. That falls under the heading of "good communication," and I appreciate it very much.

There was a barrage of fittings, brackets, etc. in the order, and everything was there - not so much as one tiny part missing. Nothing.

The order (several items) was well-packed. They went to the extra trouble - which is something I rarely see - of putting bubble wrap in the bottom of the box, along with the packing peanuts. Now that's attention to detail - and I noticed it.

This seller's policies are spelled out in good detail - they provide good information.

The reason I went to this seller to begin with was because of the good prices and reasonable shipping charges. Now I'm glad I did because of everything that followed.

Based on my experience, I highly recommend.

"

"and yey another great online shopping experiance brought to you by sidewinders

did a pre-order and was told that the item would be shipped out no later than the 19 th and was shipped on the 18th ,

i have grown use to the way Gary packs his shippments , very secure with lots of bubble wrap and peanuts (great stuff)

this was my 3rd order from Gary and there will be many more to come

and thanks for all the updates (three) and keep up the good work"