"Free shipping and great prices made me order a couple of snowboards from them. The boards that I ordered arrived a week after I ordered them, but considering that I used the free shipping option and they're located on the other side of the country, that's pretty fast.

The staff and the community at Sierra are really helpful, and there's a ton of knowledge to be found on their message boards. I came for their great prices, but I'm staying because of their great online community and staff."

"Ordered a product from their website, got the tracking number from UPS. The package never came and upon looking up my order it was cancelled. The customer service (or lack thereof) at sierrasnowboard is poor with almost non existent communication. They couldn't even give me the common courtesy of notifying me of why my order was cancelled as no reason was stated on the order status. "

"I saw this site and I was almost CERTAIN that is was too good to be true. I was able to get a 2007 Rossignol Diva for $160 with FREE SHIPPING on the board! I didn't really find many ratings on it so I thought I'd give it a shot and I am so satisfied. The board came 6 days later and there wasn't a scratch on it! The transaction was smooth as silk and it's exactly what I paid for. I highly recommend this site if you can find a great deal!!"

"Quick shipping, great customer service, staff is VERY HELPFUL!!! Plus, all the sales they have are great!"