"Ordered a Sigma 70-200mm DG lens for Nikon on 9/08 and received it on 9/12. The order was made by phone. The phone was picked up after one ring and no pressure to buy additional items was made. The price was the absolute lowest I have seen and it comes with a USA warranty.WOW!!!"
"I ordered a Sigma 70-300 lens from this store plus some filters. I was quite satisified with the purchase and timely delivery of my order. I did get a phone call from the company but it was just to verify my shipping address. I would buy from them again."
"I purchased a 70-200 f2.8 from them and it came with no problems. Best price I ever found. Then this week I purchased a 8mm fisheye from them and they shipped me a package but in the package was just a lens box and no lens. I called them to ask them what happened since I had good transactions with them int he past. They told me it was shipped and was now my problem and hung up on me. I called 3 times and this happened all 3 times. I sent them emails and heard nothing back. I paid via paypal and issued a request for a refund and Sigma4less refused to contact me and issue me a refund. if I do not get my refund asap I will be going to the local authorities and my lawyer will contact them. I will never do business with the again unless they refund me and appologize for this behavior.
It is now 9/6/05 and I have called 15 more times, sent 10 emails and 5 letters in the mail and have not got a return call, refund or email back. I am very mad and I have seeked legal help to get my refund. I am fed up with this place and I will NEVER shop here again and I advise you all to not shop here either. "
"Extremely helpful and prompt to any question or concern I had. I will go with them again for additional purchases if needed!"
"Wow! They are fast. Called yesterday to order a 70-200mm 2.8 HSM DG etc. and a 1.4 tele converter, got it today in perfect shape. Impressive. Nothing else to add."
"Ordered a Sigma 18-200 lens on 7/12/2005 from the website, received it on 7/15/2005; no sales call and received email updates for every shipment progress which is very quick considering a ground shipment from NY to IL.
The packaging is good with enough foam padding and there is no problem with the product so far. My little complain is that the product box inside the package was not sealed, nor was the plastic wrap of the lens but the lens seems to be new."
"Excellent service and reasonable prices. Ordered a lens for my Canon XT and it arrived in 1 week, no follow-up calls to push for more accessories as I've read from others before. Would order from this company again."
"I purchased a Sigma 1.4x Teleconverter from Sigma4Less. The product was brand new w/all warranty paperwork and exactly as described. Pricing was very competitive and shipping was fast. Overall, I would rate this a very positive experience and would not hesitate to recommend this vendor."
"Placed order (lens, filter & Mack warranty) on the evening of the 27th, received shipping notification on the 28th and my package arrived on the 29th. A very positive online order experience, I would highly recommend this vendor."
"Sigma4Less promptly sent my package. It was double boxed and arrived in excellent condition."
"The other reviews reflect my positive experience with this company. Good price, item as expected, prompt delivery, and good customer service."
"I've dealt with a lot of online photo equipment stores over the years and these folks were curteous, knowlegeable, professional and a pleasure to deal with. The product shipped promptly and arrrived well packaged. Thank you so much. Other on line retailers could learn a lot from you guys!!"
"I heard about this company on a photography forum and checked it out to satisfy my own curiosity. When comparing prices to more popular companies I became skeptical. "Can this be possible?" I asked myself. Something is wrong here, nobody undersells the big guys by that much. One way to find out,I called them. The phone was answered promptly by a very cordial gentleman named David. He answered all my questions very professionally, prompted me to purchase filter and extended warranty but without any pressure when I declined. I ordered the lens I wanted, it was shipped the next day and I received it via UPS in excellent condition. Very well packaged with warranty card, case, strap and lens. Will I like Sigma lenses? That remains to be seen but I definitely would recommend Sigma4less if you are buying one. Excellent company, 5 stars in my book."
"Very Satisfied
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Pre-sales communication was excellent, replies took no more than 3-4 hours, whereas, I've waited for days for replies from B&H. Of course, B&H's sales volume is one reason for this delay. I bought a Sigma 100-300mm f/4 HSM lens for EOS. The lens arrived in excellent condition, but the lens cap was scratched, making me think this was a returned item. However, I don't see a problem, as I'd scratch a new lens cap within a week anyway, and the lens, hood, case, etc are in New condition. They made me pay extra for the 4-year warranty that a friend of mine assured me was included by Sigma in the box to begin with. So, unless you paid the extra for the 4-year warranty, Sigma4Less probably takes the card out and ships the lens without the card. If this is true, then it is unethical. Sigma4Less prices are still much lower than B&H or other stores, so I don't understand why they have to do this. Even if they posted the price of all lenses, with the extra they charge for the "optional" warranty, they could still get tons of sales because of their still-low prices. I hope a Sigma4Less rep might clear this up on this forum.
Overall satisfaction: 9/10
Prices: 10/10
Item as described: 8.5/10
Communication: 9.5/10
Site: 8.5/10
Phone sales attempt for accessories? No
Recommended? Yes
Will buy again? Yes"
"I ordered the Sigma 100-300 F4 Canon EOS mount. The price was the best I found on the net. Shipping was a little higher than usual, but within reason. I received the normal verification and they sell of filters and a warranty. The lenses arrived in perfect shape. Upon looking through the documentation I noticed that the usual Sigma EX additional 3 year booklet was not included. I e-mailed sigma4less customer service and asked about this. They responded that it only comes with a one year warranty and the EX warranty is $30 more. I asked was this an aftermarket or Sigma factory warranty. This did not sit with me well, so I called Sigma Inc. customer service. The rep. told me that all Sigma EX lenses come with the EX warranty of four years. She told me that as long as I had proof of purchase and the factory warranty card I had the Sigma EX 4 year warranty. I think it is unethical for Sigma for less to try and sell an "extra" warranty that already comes with the camera. I will not buy from them again unless their price is significantly lower than other net resellers. This is a case of buyer beware of what you product should come with. "