“Sometimes we mess up but we'll always make it right! I apologize that your sign was incorrect when you received it. It looks like it should be arriving back here tomorrow. We'll be able to add the braille and ship it back out same day. You'll receive an email with the new tracking information as soon as it is available. Should you need anything else, please reach back out to us at cservices@signmojo.com. We also have customer service readily available through live chat on our website. Thank you for choosing signmojo.com!”