"Extremely bad experience. I ordered a Totally Noiseless TNN 300 Media & Gaming PC on 5/8/07. Item description on their website states it comes with the ASUS P5B VM motherboard. When I received the PC the first thing I noticed was it was not noiseless as advertised. The hard drive made a constant bearing tinkling sound. Then when I started to connect my speaker system I discovered the motherboard was an ASUS P5L VM not the P5B VM as advertised. After several e-mails and phone calls to endpcnoise.com, their excuse was that the P5B VM created heat issues on the fanless TNN case. I decided to send the PC back and have them go ahead an install the proper motherboard. During some of the several e-mails and phone calls to endpcnoise.com it was suggested that I purchase the TNN 500AF with a P5B Deluxe motherboard and a hard drive enclosure for an additional $720. This would guarantee no heat issues and total noiseless operation. So I decided to do that and after about 3 or 4 more weeks I get the TNN 500AF. I have to admit, it is noiseless. But, when I plugged in my headset I found I had no sound coming through the front audio port. So here I go back to e-mails and phone calls to endpcnoise.com. Luke e-mailed me a pin set up diagram to reset all my front audio port pins. I did this but still nothing. I called Luke and spent nearly an hour on the phone with him trying to download and install driver files and windows updates, etc but still nothing. So, get this, Luke suggests I purchase a soundcard for about $160 and that will solve my problem. He also suggested I could purchase a speaker system with a headphone jack and that would probably fix the problem. The real problem is the front audio port on this $3050 PC does not work and the company that sold it to me can't fix it. I am very dissatisfied with this purchase and having to spend so much time trying to fix problems with my PC. I can promise I will not purchase another item from endpcnoise.com.
Oh, by the way, I you decide to purchase a PC system from this company you had better take a close look at their returm policy. 20% restocking fee on all PC systems. For me to return this PC it would cost me $610 plus about $120 in shipping cost. YOU BE THE JUDGE!"

"Here is the text from an email I sent to endpcnoise.com:

"I just installed my new power supply and CPU cooling fan, and I must say...

Wow!

I think this is the first time I've actually been able to hear my hard drive working! I can't believe how quiet my PC is now. The home office is sooo much more peaceful. This is great. Thanks!"

Notes: They shipped VERY quickly, the items were very competitively priced and perform exactly as described. I'll shop this store again for my future quiet-PC needs (Someday I'll be building a home-theater PC)."

"This is my second order. Everything is as described and works beutifully. I order and it seems almost immediately it is posted. Shipping is very fast. I will use them quite often to quiet my machines. I'm very happy"

"This is my second international order. When I opened my package I got a product I didn't order, instead the item I wanted was missing. I talked to Luke about this and he fixed the problem, they sent the missing item right away which I got a few days back. The people at EndPCNoise are very professional and they really care about their costumers.

The quality of the products and the customer support is simply the best, 100% recommended!"

"i received my order today .ie. a Zalman Fanmate 2 Variable Speed Fan
Controller on order ID# 55195.,connected it and it works as advertised.i
just wanna say thank you for your service and in the future if i need any
pc/gaming console parts,endpcnoise will be the first place i'll come to.
thanks again
"

"Every time I called, Luke answered my questions very nicely. Some of the questions were dumb on my part, but yet Luke was very nice in figuring out what the shipping cost would be to Alaska. I still went USPS. They shipped the unit out fairly fast.

I don't know why any of the other reviewers complain about same day shipping. Obviously they don't know how a warehouse or any business works. Patience is a virtue. Luke was very nice to ship out my unit on the 2nd day of having no response.

The case unfortunately arrived with a broken tab. I waited to see if it would affect the case and unfortunately it did. I shot over an email to Luke and he had a replacement sent.

Would I order again? Absolutely. I'm very happy with the 1) customer support and 2) how they were able to answer my questions on the case."

"bought a new "quiet" computer. they delivered on the advertising. it is pretty much silent and works wonderfully for what I'm going to use it for. they took extra care to ensure that all the parts worked prior to shipping (even swapped some out because of linux os incompatibilities). also, the packaging was very well done. even the inside of the computer was filled with packing material (which is unusual I think).

they were a little uncommunicative shortly after I placed the order. I waited about 2 weeks and contacted them. afterwards they kept me posted about the status of the order. that is my only complaint about the transaction."

"Very happy with custom pc built by them. Secure shipping package. Patient and polite service. Top end components and barely a whisper from the computer. They do what they claim to do. I can recommend them."

"I have been buying computers since Apple's first PCs, then on to a long line of PCs -- EndPCNoise builds the best computers at great value and even provide service ! My highest recommendations. --Jess Thompson"

"I love my new PC. Configuration was quick and easy, with help via phone from an EndPCNoise staff person. He answered all my questions and was very helpful. The PC arrived on time and was very well packaged and was easy to set up.

It's so nice not to have that constant roaring (it really was like a plane about to take off). I am a programmer and it was very hard concentrating on code with that constant
noise. My new PC is quiet (can't hear it at all)but it is also fast and so far all my remote connectivity tools (I telecommute) are working properly (which was an additional issue with my
previous PC).

I am very pleased so far and would definitely recommend this company to others."

"I wanted a quiet computer and I got one.

I had some presales questions about component selection and they were answered patiently and knowledgeably. I'd have ordered more sound dampening features than I did, but I was told that it wasn't really necessary, which I appreciated.

The machine arrived carefully packed and well wrapped. When I plugged it in and turned it on, it was so quiet that I had to put my ear almost right next to it to hear it at all.

Subsequent support questions were answered as patiently and knowingly as the presales ones were.

These folks know quiet computers, the components they sell and they build and support them the right way. I'm pleased that I bought what I did and would not hesitate to do it again. In fact, soon after receiving this machine, I ordered a new, quiet fan for my old computer."

"Ordered Nexus 120mm Real Slient Case Fan
Excellent product-- works better than adavertised. So quiet I had to open case to see if it was running.
Great site --good prices-- fast service."

"Excellent workmanship on the PC build, and great support all around -- the video card went bad, and they provided a no-hassle swap. They were courteous and professional every step of the way, and I defintely recommend them! Kevin Steele, Steele Publishing LLC"

"Friendly knowledgeable staff, quality quiet computers"

"Purchased 2 high-end PC's, custom configured. Used internet site for configuration, and discussed each order with EndPCNoise technician. I am extremely pleased with both PC's. Configured correctly, minor problem taken care of promptly and cheerfully, and delivered on committed dates. I would buy another PC from this business in the future. "