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Verified
2/5

2006-07-29

"This was the second computer I bought from them. I really really want to like them -- there just aren't many places that sell quiet computers at reasonable prices. But my first computer died almost exactly a year after I bought it and my this one has an intermittent glitch that causes it to freeze about once per week. The capper was that I sent two messages in the past week to three different addresses with no response.

I should note that I'm running Ubuntu, but the pattern of problems makes clear that this is probably a hardware issue
"

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Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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Ease of checking delivery status
Delivering products damage free
Delivering products on-time
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Making decisions on their own
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Resolving problems
Being knowledgeable
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Being easy to reach
Overall customer service
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Verified
5/5

2006-02-28

"I bought an AMD powerhouse PC:

Asus A8N-SLI Premium
AMD Athlon 64 X2 4200
Zalman 7700-ALCU
Seagate 300GB SATA2 7200.9
Nexus Breeze case

It arrived on time and well packed, with free shipping. One weird thing about the ordering was that I never received any emails confirming the order or when it shipped. But I contacted sales support, and they sent me a tracking number promptly.

It's a pretty quiet PC, but of course it isn't completely silent. You can hear the fan faintly when sitting next to it. It's not all that different than the Dell PC that I have at work, but it's *far* quieter than the home PC that I replaced it with (another Athlon from 2000).

At first, it wasn't as quiet as I expected. Then I enabled the "Q-Fan" and "Cool and Quiet" features. I'm not sure how much the latter helped. But enabling the Q-Fan control made a huge difference. It slowed the chasis fan to about half speed, making it far quieter. This only brought the MB temperature up by a couple of degrees, so it is worth doing.

The Seagate 7200.9 is a bit louder than I expected. When you really push it with lots of reads and writes, it's quite noticable. But it's quiet most of the time. My last PC had a Seagate 7200.7 120GB, and it was much quieter. I think the difference is due to a single platter vs. multiple platter configuration -- I've heard that going above 160GB means multiple platters, and more noise.

The Nexus case is good. However, although it has sound proofing on the sides and drive bays, it does not have sound proofing for the floppy drive bays or below. The "below" part is probably where you need it the *most*, because that's where the hard drive is placed -- there's no sound proofing between you and the hard drive.

It runs fairly cool, with CPU at 38C idle and 54C busy; MB at 31C without Q-Fan, 33C with Q-Fan control enabled.

I am happy with the purchase, because it is quiet enough for me, yet powerful at the same time. If I would have bought a comparable PC from Dell or Alienware, I would have spent several hundred dollars more and not gotten quite what I wanted.
"

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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
Making decisions on their own
N/A
Being knowledgeable
Being easy to reach
Overall customer service
N/A
Customer service resolving problems
Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use

Verified
5/5

2005-11-20

"I was supprised by good pricing on fairly specialized products!

Shipping charges aren't displayed until the checkout screen, but they are cheap (ups ground).

"

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Verified
4/5

2005-09-25

"Ordered a bunch of Nexus products and all arrived in perfect condition and as advertised. Very pleased."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
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Ease of checking delivery status
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Delivering products on-time
Overall technical support
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Being knowledgeable
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Resolving problems
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Making decisions on their own
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Being easy to reach
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Being trustworthy
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Overall web site
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Verified
5/5

2005-09-16

"Excellent fast service! Shipped immediately. Received my UPS ground transportation order in two days."

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Verified
5/5

2005-07-29

"A fast, smooth, and positive transaction. If you want Antec's new P180 case (and if you don't you haven't been paying attention) this is the only place you can get the black special edition. I added a couple of other items to qualify for free shipping which was a real bonus given the size and weight of this case."

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Overall technical support
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Making decisions on their own
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Being easy to reach
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Being trustworthy
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Being knowledgeable
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Resolving problems
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Overall customer service
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Customer service resolving problems
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Verified
1/5

2005-07-05

"Be carefeul - this company refused to accept return for a defective CPU fan quoting "I cannot return a stock fan because it is noisy. These fans are supposed to be noisy that is why they were not installed in our quiet systems and
instead sold as surplus on our website." The individual in the RMA department also stated: "Unless there is some physical damage I can assure you that the fan in question is not defective". Judge for yourself, but don't say you haven't been warned.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

4/5

2005-05-31

"Just ordered for the 1st time, and the Web site was slow to respond during the checkout process. The shipping charges seemed a little high ($8.50 for 2 Molex style connectors) as well. Otherwise, they had what I needed, and the checkout process was rather painless. I'll update upon receipt of the order.

Update: I received my order promptly without any hassle. Great experience.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
N/A
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Ease of checking delivery status
N/A
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-02-25

"Ordered a Nexus AXP-3200 CPU heatsink. A few places had it, but Endpcnoise had the best price by far. Fast shipping, got the tracking # in email, everything went smoothly. "

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being trustworthy
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Customer service resolving problems
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-01-15

"Items packaged well, and delivered quickly. They have hard-to-find, high quality quiet components."

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Verified
5/5

2004-11-08

"Excellent vendor. The order went through smoothly, no problems whatsoever. They also had some very good items in stock that I could not find anywhere else. Would gladly do business with them again."

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Verified
4/5

2004-07-02

"Ordered a few items, first time buyer. Order went in around 1:00 local time, but didn't ship 'til the next day -- not the biggest deal but a little disappointing.

I'd buy again, but not if I was in a hurry...
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
N/A
Overall customer service
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service resolving problems
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N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-04-28

"Ordered Nexus silent fan 300W from them. Got tracking number the next business day, and it was shipped with plenty of packing."

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Verified
5/5

2004-04-13

"I ordered a Nexus PHT-3600 P4 HSF and two Zalman ZM-F1 case fans. Two awesome products. Their prices were very reasonable and their website was great. They shipped it right away, it got to me in record time and it was well packed. I will definitely be ordering from them again."

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Verified
5/5

2004-02-27

"Item delivered on-time as promised. Nice value for quality products. Also, received confirmation emails and order status which make the buying process go by much smoother."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services