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3/5

2021-05-18

Disappointing Engraving

"The engraving is very light etching. We are very disappointed. Not very visible due to the light etching.
The cup itself is fine.
"

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5/5

2019-12-06

"Great pricing and great service. I called to ask a few questions about a type of silverware I wanted to purchase. The customer service contact was very helpful and patient as I had many questions. I placed an order and am very happy with the outcome and product received. "

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5/5

2019-12-06

5 STARS ALL AROUND!

"I have been using Silver Super Store for all my silver needs for as long as I can remember! They also have amazing ornaments and can engrave them to make it extra special! I love working with the owner, Sandy. She takes the time to make all customers feel special and make sure your needs are met. I cannot recommend Silver Super Store enough!! 10/10!!! "

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5/5

2019-09-27

Wonderful customer service and product

"I always purchase a sterling silver engraved baby item for each grandchild. I ordered the Lunt girls comb and brush set this time with the natural bristles. The customer service was wonderful in relaying my special engraving requests to the engraver as I was on hold. He emailed a proof to me for my approval as we had decided on the script with size .225. I received the order today and it is absolutely gorgeous. He did a wonderful job. Packaging from Lunt wonderful. Pretty blue box and even included a cloth bag for storage. Free shipping and free engraving ! Will be a treasured gift for years to come."

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1/5

2019-06-04

Terrible customer service and product!

" Please beware if you were a buyer of products from this company. After receiving our products we called immediately because we were so surprised in the low quality of the product that we ordered. Of course we sent them back and when we called Sandy was rude to us we just bought the product was not what was advertised "

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5/5

2016-09-28

Rarely do I run into a company like this!

"I don't know that I've ever written a review, but, wow; I love this company. They were so pleasant when I needed my tracking info resent. When I received my product it was not quite what I had actually ordered (had to do with the manufacturer, not silver superstore). Although my product was engraved, I was still promptly offered a refund.. I will not be returning it because I like it just as well, but that still says a lot. If anyone calls customer service- Billy will brighten your day! So prompt, so helpful, such great quality products! I"

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Verified
5/5

2014-08-09

"I had checked multiple sites for stainless steel flatware. I saw one pattern I liked on Macy's website. I tried to order it only to get a message that it was no longer available. Then I discovered Silver Superstore. They had so very many patterns to choose from and I found not only the pattern I had wanted to order, but one I liked even better..
I just received my order today and couldn't be happier with it. I
highly recommend Silver Superstore to anyone searching for flatware. From now on if I have need for additional flatware they will be the very FIRST place I turn to.
"

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Verified
5/5

2006-11-23

"Very pleased with Silver Superstore. Placed order, they kept me informed of receipt, shipping notification, etc. Great pricing, also!"

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