"I ordered and paid for 4 tires online from simpletire.com and my order was canceled a couple of hours later due to incorrect price tag. If something is advertised at a price on your website it should be respected and no order should be canceled because of your mistake. It‘s like going to a store buying something at labeled price and then being taken away when you pay for it. I also received an email from simpletire.com representative that wasn't very pleasant.
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"I ordered my tires around 1 p.m. central time on Thursday September 4th and misread/misunderstood the "same day delivery on select tires in select areas" policy that was displayed on a banner when I checked the shipping rates for a specific set of tires to my zip code. After I inquired about when they would be shipped, I received a prompt reply via email about 20 minutes after sending (great!) explaining things more clearly. What's more is that this e-mail was sent at 7 p.m. central time, which is after business hours (awesome!). Everything was explained, and my tires were shipped to my preferred installer the next morning, and arrived that afternoon. In 24 hours I went from ordering a set of 4 tires, to my installer receiving them and me getting them mounted and balanced, with excellent communication from their staff along the way. This was just as impressive as their low prices and reasonable shipping options and rates and I just wanted to drop a line to say thanks. The support member who helped me was named Tyler, and I think it's important to mention that because individuals are what help businesses achieve success.
Highly recommended."
"These are the best people you can work with. I had a little issue that Josh stepped up to the plate and took care of with out any questions being asked.
Thank you Josh"
"One word...amazing. Scott Miller saved the day for me by providing me with the best customer service anyone could ask for. Firstly, Simple Tire has the best price for tires, so if you are searching for tires your search can end here. The website is easy to navigate and provides all the information you need to make the right decision. On top of that, the tires ship lightning fast! So fast, that I almost shot myself in the foot!
I had accidentally ordered the wrong tires. Called in to Simple Tire and had the privilege of speaking to Scott Miller. I had literally ordered the tires a few hours prior and had already received a UPS tracking number. Scott personally called the warehouse the tires were shipping out of to stop the shipment. The tires were already loaded onto the truck and door about to shut, but Scott helped me out and stopped the shipment just in time to save me from having to pay for shipping and restocking.
Scott, if you are reading this, thank you again!! To all of those reading this to decide whether to buy tires from Simple Tire, I advise you do so. You won't beat the value and customer service."
"Simple Tire have its competitors beat on pricing. Just ordered my tire Thursday morning and received it Friday (next day!) with standard shipping. Now that is what I call fast service. I have definitely found my online tire store."
"I just received my tires in the mail 3 days after I ordered them. The guy I spoke with over the phone was great and helped me place an order. I love my tires, they are exactly what I was looking for. Fast service and best prices I found online. I will buy all my tires here from now on. Thanks SIMPLETIRE!"
"Awesome site I ordered three sets mounted and balanced myself with harbor freights manual tire changer and balancer of course I did do tires when I was a teen but its not hard. So I saved a bunch of money the shipping was fast I love the kenda tires I put on my truck they look great and ride very smooth for a on off road tire I don't go off road but I love the look especially for the price. I don't normally do reviews but I love simple tire so I figured I should"
"They provided the tire I needed to replace the damaged one on my car. No other tire dealer had or could find the tire in that brand. High end tire and my other three still had 90% wear left on them. Exellent online company with exellent customer service. Will use again. Thanks Simple Tire. R"
" I just wanted to say that you folks provided me with the best internet buying experience I've ever had, bar none! My tires were in stock @ the cheapest price anywhere and arrived to me in less than 48hrs. with standard shipping! I have 4 vehicles, 2 trailers, an ATV and all kinds of lawn machines that use pneumatic tires - not to mention, lots of friends. I have been proudly spreading the news of this fantastic deal, sharing your web address with everyone I talk to. I will buy any tires I need for anything from you guys as long as I live & you stay in business! Thank You................"
"Thanks Simple Tire! Received my set of 4 Continental PureContact tires in one week and had them mounted locally. Saved about $60 from what the tire store could order and mount them for. I am already looking forward to ordering tires for another car.
Thanks, Jeff"
"Your staff was very courteous and professional and I will look forward to future purchases from your company. Thanks for the speedy delivery of my order."
"Blown away by how fast I got my shipment. Less than 48hrs after I placed my order my tires were at my front door, awesome. The cheapest price for tires and shipping."
"At first I thought the website was a scam but after reading the reviews I decided to go purchase a set of tires. Great customer service and fast shipping. Ordered a set of Michelin PS2 255/30/20. Bought them for $80 and got them for $73. Long story short, the website prices were showing the wrong prices. Josh C. from Simpletire.com helped me out and got the tires for $73 since it was there mistake. The tires are originally priced for at least around $360/tire on other websites. Shipping was really quick and got them within the week I ordered the tires. Customer service and prices are great! Will definitely order from them again!"
"they delivered faster than i thought"
"Very easy to order. very fast on shipping order. will definatly order from in the future!!"