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SizzilingDeals

8 reviews
1.25 / 5


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Verified
1/5

2005-05-10

"I got treated very badly from this company (sizzilingdeals.com) after I received the product. I felt I was cheated by the salesmen before I placed the order....The product I purchased (a Sony Camcorder) was not good at all. It had some problem on the first day I used it. Anyway, others should be alert and don't do business with this site!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

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Verified
5/5

2005-02-24

"I ordered a Canon 20D and Sigma lens from this company and had it in 2 days, just as promised. It is a US model with all the supplied accessories. When I ordered the camera from them I realize they make their money on upselling and I bought the extended warranty, which I wanted anyway. I am very satisfied with the purchase and can recommend them."

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Is trustworthy
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Is committed to quality products and services
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
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N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
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Being easy to reach
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Overall customer service
Customer service being knowledgeable
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Verified
5/5

2004-12-15

"I may have trouble finding words to discribe my disapointment with this organization. Like others before me, I read the reviews only after I started having problems. All I ended up with is a headache (from all the time on hold) and no camera.

I ordered the Hitachi dzmv580A Digital camcorder which they had listed on their website at a price about $80-100 lower than anyone else.

I ordered it on December 6st and received a varification email the that evening. I called to verify the purchase the next day, talked to Robert and ended up ordering a couple of other accessories in part because the pressed, in part because I wanted them anyway. They assured me the camera and accessories would be shipped in the next two days.

I waited until the 13th and called to check up on things. Robert again assured me it was already shipped and would call m e back with the tracking number for UPS... He never called.

I Called them b ack on the 14th, same story, but did ge an order number and latger Robert told me that UPS had misplaaced the order and if I wanted to buy it someplace else they would understand as they were now out of stock. I could call back in a week or so, but they couldn't reship the order.

Called my Visa card company on the 15th and found out that they had never billed me.

Called Sizzling Deals again on the 15th, talked to Robert, he said he would check on it, put me on hold for 20 minutes and they line finally disconnected.

I called back and talked to Frank, explained the situation to him, he put me on hole and 15 minutes later the line disconnected.

I called back and talked to Sam, told them they win, I canceled my order and asked to speak to a supervisor. He said the supervisor was busy and he would call me back. ... I'm still waiting.
"

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2004-12-14

"I called the company to order a camcorder on this website (SIZZILINGDEALS). I reached someone and was asked to wait for a long time. Then, the person came back saying there is no stock. I said your website is advertising this item. He became very rude and says 'go fxxxing yourself'."

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1/5

2004-12-06

"Website listed item at a very attractive price, but when I called they told me it would be 3-4 months to get the item."

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Verified
1/5

2004-12-06

"I had read many negative reviews about this website. Still I thought these guys are new and would like to perform good. But, I am sorry to say that is not the case.

I was going out of country on December 9th and ordered a camera as a Christmas gift for my father. I did not buy anything else and now the cancelled the order saying camera is backordered.

They sent me a mail saying I can either wait for 4 to 6 weeks or can cancel the order. When I visited the website, they had already cancelled the camera.

I regret my decision now. The website is not at all reliable. Visit this link for more info.

http://order.store.yahoo.com/OS/stat?sizzilingdeals+10755+690770bcf4fc7faffc5b
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service being knowledgeable
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Customer service being easy to reach
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Verified
1/5

2004-08-18

"Ordered a Fuji S7000 camera from these folks. the order was placed smoothly & I received a confirmation email of my transaction. Four days later I received another email indicating "We regret to inform you the item you purchased is currently on back order...We are being set up with a new allocation of the merchandise, and
this may take 2-3 weeks to be fulfilled." It further read "At this time we can offer you the following:
-Hold the order with us, and wait for it to be fulfilled.
-You may have the order cancelled.
To cancel your order, please call or email."

Okay, not being in any rush I can wait. Two weeks later I decided to check the status of the order. It seems they went ahead and cancelled it on their own. Upon checking their website I found they had raised the price by $11, and there was no indication of any back order status.

This experience leads me to warn others to not bother ordering from Sizzling Deals.


"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2004-07-06

"I placed this order and received confirmation. I even followed up with the required phone call.

Later, when I did not hear anything, I emailed about it. I received no reply.

When I checked the status of the order today, I saw that the order had been cancelled. I have no idea why they cancelled the order.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
Being easy to reach
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site