"The Office 2019 download and install went well. However, this was not the case with the Outlook download and install. The link needed to be copied as a link, then downloaded then run. It was an .img file, not an .iso. On both occasions the product key said it was not correct and yet it worked.
"
"quick and totally satisfy with service"
"My fault but I bought Publisher thinking I would get a Mac option. Then realised that Publisher only works on a PC. Money down the drain as I have an Apple iMac. I’ll never use it, now or in the future. An expensive mistake. Have now bought Affinity, much more an industry standard, and of course works on a Mac."
"I paid, I followed directions and got nothing for $150"
"Courteous, helpfull, honest"
"Everything about working with this company has been wonderful. Great selection. Knowledgeable customer service. Prompt response to inquiries. Very satisfied. Definitely recommended."
"I’m unable to download the product"
"the service was friendly, informative and very helpful. thank you"
"After searching many sites, including Microsoft, to locate a simple Office for Home & Student 2021 program, I settled for Skeep Digital. After all, it had so many positive reviews and had the best price, which included a 10% discount for their spring sale. Purchase was easy. Received my download email with the Product Key shortly thereafter. Loading the program was easy. BUT wait, the key was for Office Professional, having way too many features than I needed or wanted. I quickly initiated a chat line and Emre quickly responded. He checked my order and found SD had run out of Office H&S and replaced it with Office PRO, gratis. Wow...what a deal!! Thanks to SD and Emre, another item to populate my new laptop is checked off! Thanks, people of SD."
"I ordered a copy of Windows 11. To date, I have not received either a link to upload the software or notification that a CD will be sent to me for an upload."
"Needed Outlook to install on laptop. best price and delivery was fast"
"After I tried to install the new program, I was completely lost. So, I reached out via chat and Denzil walked me through everything to included remote access! Outstanding customer service Denzil! You are truly, the definition of customer service at its highest level. Thank you again!! "
"The website is confusing. It’s easy to get lost in the multiple steps. But the chat box assistant was able to sort everything out and to resolve all the problems. Overall, great experience."
"Excellent price and I was upgraded to Microsoft Office Professional Plus 2021!"
"I am not very familar with software installation or chatting on line. Eric called me directly and walked me through the process. He was extremely helpful and patient. He is an asset to your company."
A rep from Skeep Digital, CustomerSupportTeam, has responded:
“Hi there,
We don't have any record of this order, only the Office 2011 one, which is refunded in full.
If you have indeed made another order, please reach out via live chat support on our website, and we will resolve this.
Regards”