"The order came complete and in reasonable time. However I must comment on the advertising of the CPAP breathing machine. The advertising specifies that this unit is extremely small which makes it very attractive, and also that this machine eliminates the need for a humidifier. It does not specify that to make it fully functional it does need either a humidifier or and additional attachment that eliminates the need for water. All the additional accessories makes the whole machine as big as any other regular CPAP, which renders the main purpose of the purchase, obsolete.
"

"I am VERY upset. After two emails and 2 phone calls confirming the correct address for my order, it was shipped to the wrong address anyhow! I received a call from my Niece today saying she received it. Now she has to go out of her way to ship it to me which is an added shipping expense to me. The first order went smooth, not this one!!"

"I order six items and twelve days after only one was delivery. I am very disappointment. I must travel and no one of those things I have been buy are whit me."

"I appriciated the ease of the ordering process and how quickly my items arrived. "

"Skymall provided a discount code which actively reduced the price during the order process. The discount disappeared on the final confirmation page (only when charged!). Customer service advised not to cancel the order saying they would put through a credit. The credit never came through and they have not answered a further request.

Also, the item provided was defective and has been returned for replacement by supplier Magellan."

"Not happy with my first SkyMall experience. Upon receiving my order I saw that the warranty was not as advertised in SkyMall catalog, but several phone calls and emails to SkyMall did not resolve this. After nearly a month of this a SkyMall supervisor wrote and said warranty would be 1 year, not the 3 years that had been promised. So I returned the unused product to the vendor only to get a phone call from the vendor's rep saying the item does carry a 3 year warranty for SkyMall customers but that they do not put that in writing. After all this frustration I declined the vendor's offer to return the item to me. Both SkyMall and the vendor had let me down already and wasted much of my time and I didn't want to risk later needing warranty service but having nothing in writing to back me up. SkyMall reps handled the situation poorly and then ended up giving me the wrong answer, anyway."

"I love SkyMall, they often have stuff no one else does."

"On time delivery. All as ordered"

"The table is so tiny, looks like a miniature! Next time I'll only purchase something in person."

"Delivery was quick and what I expected"

"The item was shipped in a hurry. A lot faster than I expected and delivered as advirtised. I will be shopping with you again,when needed."

"The item I had ordered was delivered in good time. But there wasn't any tracking number or estimated time for delivery. And the order status just sat there for two days without any update. I sent email inquiry about my order but it was not replied until I've received the item and basically said to wait a few more days."

"Well it took about 4-5 months to deliver the item I ordered, way after the xmas holiday for which it was intended. However, I was alerted to the delay & offered many times to cancel the order. (A few too many times) I can't recall if I ordered in Nov or Dec. last year. "

"Terrible . . . website lets you place an order for items that are not in stock and then cancels your order via email later. Pathetic way to do business. Will go elsewhere from now on."

"Ugh. I will NOT be ordering from SkyMall again. I ordered a dog bed, rec'd an email saying it was on backorder for almost a month. I called & spoke w/ an actual person, cancelled the order, ordered a different size that was in stock, rec'd 2 emails confirming the cancellation and the new order. I rec'd the right size dog bed, then I rec'd a shipping confirmation that the cancelled order shipped AND they charged my credit card. I immediately & they said they see that it was cancelled, no idea why it shipped & that I should just reject the shipment when it comes in (if I'm home) & they'll refund my account when they receive the order back and restock it. What?? They would NOT refund my card until they rec'd it back. 2 weeks later, I get the confirmation that they rec'd it back & would credit my account. I rec'd the credit over night, for $20 less than what they billed me. I called this morning & was told they couldn't credit me the shipping. I advised that this was their error, not mine & that it needed to be credited. The gentleman spoke to his mgr & said they cannot refund the shipping. I asked to speak to the mgr, was placed on hold & the same gentleman came back and said that when he advised his supervisor that I wanted to speak with him, he said he would credit the shipping but they could NOT credit the 'handling fee' of $3.55. I advised I wasn't going to argue about it anymore, thanked him for his time & ended the call. This was my first...and last...time ordering from SkyMall. Sad that the experience was so poor."