"I can always find what I am looking for here for a good price. Customer service is great and ordering is fast and easy. Thanks Skygeek"
"I choose 1 day delivery and the extra $10 fee for shipping today. So, I hope I do get it on tuesday morning for work purposes. "
"Very easy to order from this comany"
"quick order with log in and it come with mixing nozzle"
"Looking for a small arms mil spec cleaning solvent and you had it."
"I purchased two pins that would fit in a first class envelope ($40 merchandise)
The only shipping options available for Alaska are Fedex ($70) and UPS ($95). Fedex gets transferred to USPS parcel post in Seattle or Anchorage before it comes to my town and usually takes WEEKS. UPS does come to my location but typically takes as long or longer than priority mail.
I contacted a service rep by phone, he said the best thing to do for people in Alaska is to send to someone in the lower 48 and have it forwarded.
Lame.
Now I'm paying $15 fedex ground (cheapest option) plus $5 Oregon tax to get it to someone who can get it to the post office.
They are aware of the issue but apparently don't feel the Alaska market is large enough to bother providing decent service.
Skygeek was the only place that had the inventory I needed, +1 star."
"I always enjoy searching the SKY GEEK site."
"it kept erasing credit card info i had to enter it multiple times "
"thanks guys; its a pleaseure to do business with you"
"Need to have a box for tax exempt for businesses. "
"Website easy to maneuver and ordering easy"
"GREAT WEB SITE EASY TO USE"
"good service to the aviation community"
"I think your shipping rates are very high - i was going to order 3 of the toggle switches which would still make order less than 1 lb - 2 switches were 36.60 and to order a 3rd was going to be 54. plus change - I ship things all the time and shipping on that at most should have been $15.00"
"Took me three weeks (3 phone calls and 2 e-mails) to finally get a response on the status of my order. SkyGeek would cancel it unless I doubled my $1,029 order to $2,058 (plus shipping of course). They certainly did not hesitate in taking my payment, but sure took their time to engage with me. This was a normal catalog item with a list price, with nothing mentioned about minimum order. This would not have been as bad but I was promised 2x that the order would ship to me in 6 days. I left my customers hanging based on a promise from SkyGeek. My advice, look elsewhere. It's worth a couple of dollars more to get a well managed supply chain. "
A rep from SkyGeek, SkyGeek, has responded:
“Thank you for your order! You can set up an online account on our website and we can link that up to your tax exempt status. Once your online account is set up, please let us know by calling 888-759-4335 or emailing service@skygeek.com. The tax has been removed and refunded from your most recent order. ”