"When I first came across the SloDrip webpage, I admit I was skeptical and thought it to be a scam. Long story short, was able to email the company and ended up ordering the WD 300DX on May 5, 2020, and despite the circumstances involving covid, Ben's assistance and responsiveness is nothing short of outstanding!
Even after the unit arrived in well-protected packaging, I found some parts to be missing--let Ben know by email and right away the missing parts were sent at no extra charge.
I've also ordered more spare parts from him, would definitely continue to do business with Slo Drip again!"
"If you're going to make the investment in Oji cold brew gear, go with SloDrip. Their customer service is second to none. We installed two towers in our Pensacola, FL shop, Fosko Coffee Barre, and the results are hands down the best cold brew we've every tasted. "
"I don't know where to begin with expressing my enthusiasm for the Oji WD-45. The device is exceedingly elegant and produces a cold brew that is rich and smooth, without the slightest hint of bitterness. My experience in purchasing the coffee tower from Slodrip has been exceptional. Their customer service is beyond superlative. All of my many questions have been rapidly answered in great depth, both before and after purchase. "
"After quite a bit of research, Slodrip seemed to be the most reasonable place for me to order my cold brew drip tower, and they actually made the purchasing process an enjoyable one. That mostly comes from the fact that these are real people who actually have a passion for what they do, and I'm grateful that they make the effort to connect to their customers. If you are looking for a quality-built cold brew drip tower, these are the guys to talk to."
"Slodrip offers seamless and attentive customer service and carries excellent products. As a small business owner it is vital that my vendors conduct themselves with the utmost professionalism. Slodrip exceeded my expectations!"
"Great group of guys run this company. They called me personally after my order; and helped me set it up after arrival. I would recommend them highly! I actually don't know another place to buy this stuff, so you really don't have a choice anyhow. Still A+++++"