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Product & services pricing
3.44/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.13/5
Customer service:
3.75/5
Return/Replacement policy:
2.50/5

Verified
4/5

2017-05-09

Great product and good price but slow delivery

"Ordered some Persol spectacles which were nearly half the price than from an opticians. Shame they took 6 weeks to arrive. Apart from that I'm very pleased."

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-05-09

very very good

"very fast , very good quality"


Verified
1/5

2017-05-08

lenses had no magnification = return process onerous.

"lenses had no magnification = return process onerous. wont use them again "


Verified
5/5

2017-05-08

Didn't work for me

"It was a marginal experience, the lens quality was bad I had to have lenses replaced at an optometrist, wouldn't do it again"


Verified
3/5

2017-03-24

Somewhat satisfied

"Item is as promised, shipping took much toolong"


Verified
4/5

2017-03-19

took a little long but very accomodating

"order took a while to get there and had some fault, but they gave me several options and fixed the problem to my satisfaction, "


Verified
5/5

2017-03-08

Love my Maui Jim glasses

"I bought 2 pair of Maui Jim sunglasses. Excellent price and fast shipping. I'm glad that I found SmartBuyGlasses.com. Highly recommend."


Verified
4/5

2017-03-08

Take what you were expecting!

"I bought a product, Ray-Ban Tech RB8307 Aviator Carbon Fibre. I received the product as same as what they described and showed. At the same time, the eyeglasses I ordered were with corrective lens. Mine were 350 degrees for right eye and 375 degrees for left eye. I was testing my eyes and getting a prescription by the optometrist from physical store which was not smartbuyglasses. Then I ordered the glass and corrective lens in smartbuyglasses with thoes suggested values shown on prescription. Finally, the corrective lens I received were not perfectly making me comfortable though they conformed to the right corrective values. Hopefully smartbuyglasses can provide eyes testing services in Hong Kong soon. "


Verified
4/5

2017-03-08

Surprised

"Although I like the glasses I received, the color was slightly different than expected. I ordered "Matte Gunmetal Grey", but they really are more of a "forest" green "


Verified
5/5

2017-03-08

Nice glasses

"Very nice glasses, quick shipping will definitely purchase more. Thanks"


Verified
5/5

2017-03-08

Fast delivery and good price!

"I am very pleased with my order, it was delivered very fast and the price was very good! "


Verified
5/5

2017-03-08

easy and well priced

"I got two pairs of glasses for the price of one (compared to what I was quoted to a well priced store in my neighbourhood). "


Verified
1/5

2017-03-08

Received the wrong item

"Received the wrong item......."


Verified
1/5

2017-03-08

"Send message to check how to replacement . No response"


Verified
5/5

2017-03-08

Great High end products.

"The quality exceeds my expectations. Love all my glasses. "