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Product & services pricing
3.96/5
Chance of future purchase:
4.17/5
Shipping & packaging:
3.75/5
Customer service:
4.00/5
Return/Replacement policy:
3.34/5

Verified
3/5

2017-05-09

Delivery Service is Excellent!

"I am really impressed with the fast delivery service.
But I found there wasn't any cleaning cloth for the glasses and the glass have little bit scratch mark on right side.
But it's acceptable, just missing cleaning cloth.
Thanks you for your quick delivery.
"

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Pricing of products and services
Likelihood of customers making future purchases
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Verified
4/5

2017-05-09

"I am very satisfied with purchasing on this site. It would be also great when I could pay with my Diners credit card and if you more often have some better discounts. But everything else is great, quality products, a lot of items, very helpful support and fast delivery. "


Verified
4/5

2017-05-09

Great product and good price but slow delivery

"Ordered some Persol spectacles which were nearly half the price than from an opticians. Shame they took 6 weeks to arrive. Apart from that I'm very pleased."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-05-09

very very good

"very fast , very good quality"


Verified
1/5

2017-05-08

lenses had no magnification = return process onerous.

"lenses had no magnification = return process onerous. wont use them again "


Verified
5/5

2017-05-08

Didn't work for me

"It was a marginal experience, the lens quality was bad I had to have lenses replaced at an optometrist, wouldn't do it again"


Verified
3/5

2017-03-24

Somewhat satisfied

"Item is as promised, shipping took much toolong"


Verified
4/5

2017-03-19

took a little long but very accomodating

"order took a while to get there and had some fault, but they gave me several options and fixed the problem to my satisfaction, "


Verified
5/5

2017-03-08

Love my Maui Jim glasses

"I bought 2 pair of Maui Jim sunglasses. Excellent price and fast shipping. I'm glad that I found SmartBuyGlasses.com. Highly recommend."


Verified
4/5

2017-03-08

Take what you were expecting!

"I bought a product, Ray-Ban Tech RB8307 Aviator Carbon Fibre. I received the product as same as what they described and showed. At the same time, the eyeglasses I ordered were with corrective lens. Mine were 350 degrees for right eye and 375 degrees for left eye. I was testing my eyes and getting a prescription by the optometrist from physical store which was not smartbuyglasses. Then I ordered the glass and corrective lens in smartbuyglasses with thoes suggested values shown on prescription. Finally, the corrective lens I received were not perfectly making me comfortable though they conformed to the right corrective values. Hopefully smartbuyglasses can provide eyes testing services in Hong Kong soon. "


Verified
4/5

2017-03-08

Surprised

"Although I like the glasses I received, the color was slightly different than expected. I ordered "Matte Gunmetal Grey", but they really are more of a "forest" green "


Verified
5/5

2017-03-08

Nice glasses

"Very nice glasses, quick shipping will definitely purchase more. Thanks"


Verified
5/5

2017-03-08

Fast delivery and good price!

"I am very pleased with my order, it was delivered very fast and the price was very good! "


Verified
5/5

2017-03-08

easy and well priced

"I got two pairs of glasses for the price of one (compared to what I was quoted to a well priced store in my neighbourhood). "


Verified
1/5

2017-03-08

Received the wrong item

"Received the wrong item......."