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Product & services pricing
2.19/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.19/5
Customer service:
2.50/5
Return/Replacement policy:
1.67/5

Verified
1/5

2018-11-04

Not impressed

"I fill in an order for progressive glasses, and the glasses i receive don't have the progressive component.
And then they respond with "you can get it if you pay more....after I have already received the order".
Not impressed.
"


Verified
4/5

2018-11-04

Too slow

"Excellent website. Excellent selection. Good pricing. Too slow to process order and fabricate. Very fast delivery once the glasses were made."


Verified
2/5

2018-11-02

Item has not arrived.

"It has been 2 weeks since the order was placed and I have yet to receive the glasses. The shipping time on this item is much longer than expected. "


Verified
4/5

2018-10-31

Everything was fine

"Product perfect, short delay but I encoutered glitches on the french website and had to reconfigure my order 3 or 4 times"

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Verified
5/5

2018-10-29

Fabulous service!

"Ordering was easy, price was great. Ordered two pairs and decided to return one pair. Return was expensive through Canada Post, but easy to do. "

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Verified
5/5

2018-10-29

Happy Customer

"Great value and received glasses in as prompt fashion "


Verified
5/5

2018-10-28

A good buy

"overall excellent experience. However, Please try to update your FAQ with relevant questions and answers as to time frame, status codes etc... also please try to answer emails withing 24 hours instead of 3 days. Having said those things, glasses were not fakes, there were genuine and prescription is spot on. Highly recommend to save yourself some money. just make sure all info is entered correctly or scanned and emailed so accurracy will be high for prescriptions."


Verified
1/5

2018-10-28

Anyone home?

"Trying to get an address so I can submit to my insurance carrier. 3 emails and not 1 reply"


Verified
5/5

2018-10-28

Even better than I thought!

"Ordering, paying and entering my prescription was super easy. It shipped and was at my house in two business days. My glasses look great and the prescription is perfect. They are even better than the glasses that I purchased in person at a brick-and-mortar store! I’ll definitely be ordering from here again. "

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Verified
5/5

2018-10-28

Great experience

"Item was delivered on a timely manner, great quality."

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Verified
5/5

2018-10-28

Efficient Shipping & Authenticated Quality Glasses

"Ordered my glasses and received them in 2 days. Very satisfied with purchase. Best price for designer lenses."


Verified
2/5

2018-10-28

poor quality

"I went to have the branch fixe"


Verified
1/5

2018-10-28

Never again!

"Do not buy from them. 3 weeks and still no sign of them you are better off buying off of Amazon."


Verified
2/5

2018-10-28

I did receive my glasses yet order since 15 october

"I did receive my glasses yet order since october 15 "


Verified
5/5

2018-10-28

I love them

"It’s my second time buying my prescription glasses here and I’m so happy! Price, quality and speed of delivery! Amazing guys, thanks I talk about you every time I see the opportunity "