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Verified
1/5

2016-10-03

Dont Order From Here, FAKE COMPANY, They will just take your money and never give you what you order.

"I ordered an in-dash Navigation and a back up camera with it. All in all i spent $950.00 Cad.
Before i ordered it, i had emailed the support team for what exact item i needed for my vehicle and they got back to me asap. I ordered the item, then got emailed the order # swell as a transaction ID. A couple of days passed and i still haven't got a Tracking Order #, More than 8 business days have passed and still never got anything from them, i started to call and emailed multiple times, but the business # they have doesn't even work, and never replied to all the email i sent them, I ended up calling DHL to look up this company and my address if there was any activity of my order being shipped and they did not find anything at all. I called PAYPAL to see what was going on, and they to should have received a tracking # but they didn't. Thanks to Paypal, they were able to investigate it and give me a full refund. So pretty much this company just took my money and thats all, and i hope all of you read this before buying and use Paypal so that this will never happen to you, like it did for me.
"

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Verified
3/5

2016-01-27

Great service initially, but then.........

"Bought an s-100 unit in July 2015. Have had problems with Bluetooth not allowing multiple phone access and shutting down the auto-connect feature, plus problems with RDS, along with being supplied with the wrong rear camera 9I paid for the wireless option).

Initially the support was brilliant, but now, seven months later, they won't even respond to emails.

Extremely disappointing.
"

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Verified
5/5

2013-11-26

"I purchased a head unit for my Peugeot 308. I have been exceptionally pleased with the service at every point. Delivery to Australia was very fast. Installation was relatively easy, in particular the wiring was completely "plug and play" - the original radio's plug connects directly to the new unit and it worked seamlessly. It picked up the steering wheel knob controls straight away and you can still access the "vehicle parameter" controls such as setting the car's clock from within the new unit. The number of functions is impressive. The sat nav is is easier to use and looks better than the $2.5k unit in my wife's car. Blue tooth and hands free with the iPhone is easy and reliable. After-sale questions were dealt with politely, promptly and effectively.
I can't recommend these guys highly enough. For the price, its amazing value.
"

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Verified
5/5

2013-07-08

"It is true what they say. The service is amazing.

Purchased a Car DVD/GPS/Radio for a 2007 Dodge Ram Truck. It was delivered when promised.

I had a few questions on the install and Allen Wong was amazing. His quick replies led to a quick and easy install. The company is easy to work with.

The system works awesome and I would recommend this company and their products to anyone.

Thank you Allen Wong and Smartauto24.com!
"

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Verified
5/5

2013-05-20

" Purchased a Car DVD/Radio/GPS System for my 2002 VW Jetta. The product looks great when installed, it actually looks as if it were original with the dashboard and not an aftermarket system. Installation is easy! Just plug and play. There is no need to cut wires.
WOW! Some of the great features of the unit include GPS, IPOD connectivity, DVD player, Video inputs and outputs. Connect directly to Cd player in trunk, there is even a icon on the screen!

The service is amazing. I had a lot of doubt prior to placing my order, however, the customer service answered all of my questions within less than 24 hours. Trust me, I had lots of questions! They were all very nice and polite. They even made recommendations based on my desired system.
Thank You Allen Wong Regards Dan
"

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Verified
1/5

2013-01-12

"Beware. Products are not always suitable. The Audi A6 GPS NAV unit from SMARTAUTO24 could not be installed by two leading installation businesses. It was evident the unit was not built to specifications. I insisted on my money back only to be given a partial refund. On top of this it cost $75 to return."

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Verified
5/5

2012-09-18

"I bought a car radio navigation system and DVB-T TV for my Kia Sportage 2011.
After 7 months the Navigation failed to work due to a
Memory Card read error.
With the new memory card and latest free software everything works perfect again.
Very good support received.
"

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5/5

2012-08-19

"I purchased a Car DVD/Radio/GPS System for my Chrysler 300. The product looks great. When installed, it actually looks as if it were original with the dashboard and not an aftermarket system. Installation is easy! Just plug and play. There is no need to cut wires. The manufactures installed a new interface, which looks amazing and modern.
The GPS works great and has a lot of features to customize to my desire. It has great signal due to the antenna.
The DVD player is able to play Dvix format video and original DVDs. The remote control allows for pause, forwarding, rewinding, and scroll through the menu. It works as if it were an actual DVD player for your TV.
The radio has six slots for memorized stations and has FM and AM frequencies.
The Bluetooth setting is great. I am able to make and receive calls. I am also able to stream music from my phone via bluetooth.
It has an ipod connection and a usb port for any other devise you would like to connect.
The service is amazing. I had a lot of doubt prior to placing my order, however, the customer service answered all of my questions within less than 24 hours. Trust me, I had lots of questions! They were all very nice and polite. They even made recommendations based on my desired system. I shop a lot online and I have to admit. This is probably the best company I have ever purchased and item from. They have a youtube account where they demonstrate some of their products. If you comment them, they usually reply back in their videos.
Would I buy again from this company? Yes
Would I recommend this to a friend? Yes
5 Stars!
"

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Verified
5/5

2012-08-08

"Those of us ordering from China for the first time are naturally skeptical and worried. All I can tell you is that with SmartAuto24 and Sam Lee I had not only an incredible experience, but he went way out of his way to get the unit to me when it had to be here. Everything that was promised was done, the unit, a GPS/DVD/Stereo for my 2009 Toyota RAV4 is excellent quality. I can't speak highly enough for these people. Thank you again, Sam for all the help and for a great product that makes my 2009 car feel brand new again!
Lou Kief
"

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Verified
5/5

2012-08-03

"I drive the "ultimate "car to look and to drive!!!!
The ROVER 75 with ALL options.
But I have a navigation built in without a display.
I looked around and found the one I love at Smartauto24.com.
I hesitated to order because it came from China.
At least I ordered on a Friday and I got the parcel on Monday!!!!! 3 Days!!!!
I placed the unit in my car and it fits exact!!
While it is a very technical unit with many options, I had a lot of questions.
Each question was answered within a couple of hours and now I am rhe proudest owner of a special car and a faboulus radio/navigation system.
Buying is one but the service of Smartauto is GREAT!!!
"

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5/5

2012-07-01

"Where can I start? Well, first of all, Smartauto24 understood how urgently I needed my order to be shipped and they changed the shipping method to DHL express so it will be delivered to my doorstep within 5 working days at most. This just shows you how amazing their support is. The product is excellent. GPS signal works like perfectly in Saudi Arabia and I tested in Bahrain as well. Simply amazing. I hook my phone or iPod to the Bluetooth and I play my music without any need of any cabels. DVD is great and can play any copied or homemade DVDs as well. Fits perfectly in my GMC Acadia and the blue lights gave me car a great touch at night. I highly recommend smartauto24 for all those who want a TOP QUALITY PRODUCT for a REALLY GREAT PRICE."

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Verified
5/5

2011-10-16

"I received My head unit after 3 days only, the HU is very well designed and fit perfectly in my GMC Acadia 2008 SLT2 with Bose System"

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Verified
5/5

2011-08-25

"Got my head unit for a mazda 3 2011 a week ago. I loooove my gps :-) took 10 mins to install and it's so easy to use. Great costumer service and fast shipping as well!"

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Verified
5/5

2011-08-03

"Soy de Barcelona, he comprado un reproductor OEM, para mi ROVER 75, aparte unos problemas de incompatibilidad por que mi coche es del 1999, solucionado con un adaptador ISO y la perdida de la posibilidad de usar los mandos del volante, cosa que no sucede con los modelos fabricados después del 2002, y que visto la calidad del producto vale la pena sacrificar esta función, todo funciona perfectamente un servicio postventa que realmente me ha dejado muy satisfecho y que no creía que encontraría en una empresa que vende artículos en la red.
Autosmart/24, busco de todas las maneras posibles de ayudarme y desde luego me pueda contar entre sus clientes satisfechos por la profesionalidad y seriedad con la que afronto los problemas surgidos
Horacio De Lorenzo
"

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Verified
5/5

2011-07-28

"Item as Described
Unit works very well and Smartauto24 was very helpful with installation
"

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