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Smartebase.com

2 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2012-10-19

"Horrible experience! No contact information/telephone number on their site. When I ordered my part, the website said the item was located in and would ship from USA. After waiting 10 days for item to arrive, I contacted them through email. Got an email back stating the item "wasn't in stock" in the USA and would ship from China - no contact, asking if I wanted to wait the additional time... just shipped it from China. I Had to wait another week. Then, they sent the wrong item. After emailing them (yet again) to request an RMA for the return of the item, they refused to provide a RMA or a telephone number. I will never do business with this company again and would NOT recommend them to my worst enemy. TERRIBLE!!!!"

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Verified
1/5

2012-02-21

"I ordered a laptop screen from this company and was very disappointed when they informed me several days later that the price had increased. I could either send the extra money or cancel my order. To be fair, they did refund my money quickly when I canceled, but I was annoyed that they weren't willing to honor the original purchase price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges