"I just LOVE their candles & super fast shipping "
"Always fresh tobacco, packaged professionally, and always in stock."
"Excellent service as usual. Sorry to say that the purchased lighter didn't work strait out of the package irregardless of what I did, even after charging it up with the also shipped Ronson Butane canister. Would cost more to return the item(s) for replacement or another product, than it's worth."
"Your website is easy to use. I got my order on time and it was exactly what I ordered. It was a great experience as always. "
"Very dependable. Will continue buying from Smoker’s Outlet."
"It was so pleasant. Not like dealing with a problem. "
"I've bought tobacco products online since the laws changed concerning taxes on RYO products back in Feb 2009. Most are similar in total costs, once shipping is included as well, as well as shipping times. What makes Smokers Outlet stand out the most is the variety of products they offer. Instead of a dozen types of tubes, you can choose from a couple dozen. Same with tobacco brands. Have only needed the customer service once in maybe a decade, but they rectified the problem immediately.
Good folks with good products."
"I've ordered several times from Smoker's Outlet. They don't offer free shipping at any price point as some competitors do and may cost a few bucks more, but they get your order out and it arrives quickly and accurately. I haven't had any issue in the years I've been ordering from them."
"always exceeds expectations......."
"Ever since I found this place Ive been happy. Outstanding and quick service."
"Very happy ☺☺☺with everything "
"Always good................."
"last two times ordering I had to call because of the reorder on line problem, Besides that I have no problems 5 star !!!"
"I have been using this service for years great price and service"
"It’s been my experience for years of ordering, the merchandise is packaged and out same day. That’s Awesome customer service. "