"zero customer service if you are ordering international just go elsewhere they have overpriced shipping and if there is a problem you will be on the hook to send it back.ordered boots they fit two sizes bigger and yet refused to help or take responsibility told me this is the risk i take ordering boots online"

"I keep buy sneakers at Sneakerhead and I have NEVER had a problem! My latest purchase came quick and also included a free bag! "

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"DO NOT SHOP THIS ONLINE RETAILER! They got my order all messed up and refused to refund me entirely. I can't speak on how their brick and mortar stores work but the customer service at the sneakerhead.com. "