"Wonderful!
My husband finally is happy with a soft and absorbant towel.
I will be ordering more in the near future.
It was so satisfying to be kept up to date on the status of my order."
"Had a few issues with my order to start out with. Customer service contacted me and WOW! I was blown away!
Leighanne, my customer service rep, was amazing. She must have a PhD in customer service. She took VERY good care of me and my order. She also suggested products that were not recommended the first time I contacted customer service
My original review was one of the only "less than perfect" reviews. Every other review ranked Sobelwestex as a "5 out of 5." I figured I just happened to be "that" guy that got the bad service. Leighanne, totally fixed everything. I KNOW I'll purchase from Sobelwestex again!"
"We have never been so happy with a purchase of pillows in our life. The Sahara Nights are so incredibly comfortable and the service this company provides is second to none! We will not be buying from any box stores in the future. You have earned our loyalty and business and we will be referring all our friends and family to you. We really enjoyed the personalized service we received from Leighanne...she really knows her job and how to meet the needs of each customer. Thank you, thank you, thank you!!!!"
"very easy ordering, fast cheap shipping and great prices. Will definitely be buying future bedding from Sobelwestex."
"When I visited the website I was encouraged to "like" on Facebook for a discount. I received 50% off and promptly placed an order. My pillows arrived one week later--during the Christmas rush. I am happy!"
"Everything went well. They make it easy to shop, easy to buy, and the product shipped as promised. Additionall, the communication throughout the process was excellent. I wish all of my online purchases went this well."
"Website easy to use. Sale prices unclear. Link said click to view sale and showed 3 sets of pillows, we picked ours and went to check out and promo code said you don't have an item that uses this code. Packing was okay. Hard to tell if product was new because it looked like it was just thrown in a bag then in a box with no official type packaging. We however love the product."
"Yes, we received the Sobelwestex package and were very pleased with the Sobella bedding. The plump white duvet and cover are like sleeping under "cloud nine" and my husband loves it also. I love the fact that it is all washable! The fiber-fill pillows are very comfortable even compared to our current down-filled pillows. Wish I had also bought one in twin size since my son's bed has an offbrand white duvet also but no cover to fit on it. "
"Excellent pillows. We have 4 on our bed and liked them so much, we bought 2 for my brother and they are also quite happy with them."
"My overall experience was pretty good. I did call them when I saw a hold on my credit card for the original prices of the items, versus the final price after my coupon. Once I knew what was happening, it was fine. The order was charged for the correct amount.
The only concern I had was the thickness/quality of the bath towels. At 24# and for the price, I would have assumed a much thicker towel. If I had been able to touch/feel it at an actual store, I am not sure I would have purchased them....at least not for what I paid for them. I do have to say that I love the 70 inch length. That was the great selling point. I just wish the thickness/abosrbancy quality would have been better."
"I had already ordered the Sahara pillows a year ago and was very happy with them. I ordered again for my parents for christmas. "
"The buying experience was good. The product was delivered promptly and in good shape. I did not like the product as much as I had hoped, but I will continue to use it until I'm sure it does'nt fit my needs. My wife likes hers, so it is not a total loss."
"Great, good shipping, good packaging, nice pillows good deal. No instruction or separate bill in package"
"I was told about the 'Sahara Night' pillows by my sister. I have experienced neck and upper back discomfort for 25 years. After purchasing pillows recommended by a chiropractor, as well as products found on-line and suggested by friends, I had pretty much given up, as none relieved the problem. These pillows are just wonderful - I received my order two days ago and for the two nights I've used them, I've experienced minimal discomfort. They support, but seem to cradle my head and neck, eliminating any areas of strain. Truly, it's as though I'm sleeping on a cloud of comfort. I will be purchasing more pillows, both for myself and for gifts. I absolutely love this product and many thanks to whomever designed them!"
"It was great, easy to access, easy to order and product was received in a very timely matter. Thank you"