ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.63/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.63/5
Customer service:
0.63/5
Return/Replacement policy:
0.00/5

5/5

2011-07-12

"I was very sadisfided with the services from Sobelwestex and plan to order more later ,i got what i wanted and i got it fast "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-07-12

"I admit..I was a skeptic. I originally found your pillows because of the internet heading "Best Pillows in the World!" I got my pillow yesterday, and wanted to actually try it before I submitted a review. I woke up today for the first time IN YEARS with no stiff neck...no stiff shoulders..no headache...I feel great! Thank you for making such a wondeful pillow!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-07-08

"As a business owner, I have found Soble Westex's staff to be very competent and "user-friendly" over many years of service. They have good products but, as important, the service-end of business keeps us coming back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-06-21

"My SAHARA NIGHT GEL PILLOWS are AMAZING!!!!!! My husband and I fell in love with the pillows while vacationing in Las Vegas and staying at the Excalibur Hotel. I had meant to write down the information on the pillow before we checked out but forgot to do so, I ended up emailing the Hotel and asking for the information and they directed me to the Sobelwestex website. I ordered 3 pillows online and paid a very reasonable price; I know this because we had been shopping around. We have been using our pillows for over a year and we LOVE them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-12

"My entire family has fallen in love with Sobex Westel pillows and the service we received from Leighanne Mainguy.

I had my first experience with a Sobel Westex Sahara Nights pillow while staying at the Tropicana in Atlantic City, NJ. I was there for a week attending a conference and by the end of the week, everyone knew how much I loved my pillow. I went online to buy the pillow and discovered I could get one by submitting a youtube video.

Leighanne from Sobel Westex contacted me to let me know my video had been received. My pillow arrived the day after I returned from Atlantic City! I was so excited!

This week, my grandmother became ill and to make my mom smile, I lent her my pillow. Of course, she too, fell in love and wanted one for herself! From the hospital room, she submitted her own video. Today, I called Leighanne to thank her for the incredible customer service she has given me and let her know my mom and dad were both ready to join the Sobel Westex/Leighanne fan club. As always, Leighanne was an absolute delight and agreed to have the pillows shipped asap.

Our experience with Sobel Westex as a company, equals if not supercedes the incredible experience we have had with Leighanne.

Thank you!

Carrie Sperling
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-09

"i reciently slept on a sobel westex pillow while staying at the vdara hotel in las vegas. The pillow was so comfortable I pulled both pillow cases off of it, and examined the entire pillow until i found the tag identifying it as a "Sobel Westex" pillow. I then immediatly found the website on my mobile phone and placed an order for one of the pillows. I own a pillow that i actually paid 150 dollars for, and i would rather sleep on my new Sobel Westex pillow. they are very affordable and by far the most comfortable pillow i have ever had the good fortune of laying my head on."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-26

"I recently used one of Sobel westex pillows in the Luxor Hotel in vegas and I loved them so much that I ordered 2 pillows as soon as I got home. I got mine in the mail 2 nights ago and love it so far. They are far better then the pillows I had been using. I would tell anyone asking to get one of these pillows and try them out. And will more the likely only use these pillows from now on."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-08

"Very comfortable pillows. Well made, and a great choice for our B & B! We will probably switch to them completely!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-27

"i recently went on vacation and dicovered sobel pillows.i imediatlly went on line and purchased four pillows.cant wait to get them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-25

"I ordered Satin Stripe sheets and pillow cases after sleeping on them at a Larkspur hotel in Tiburon, CA. The order was processed promptly and arrived in a timely manner. I would order from Sobelwestex again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-25

"Sobelwestex not only has amazing pillowes that are soft yet supportive but they also offer excellant customer service. Their pillows are at some hotels in Las Vegas, and once I sleept on one there I made it a mission to find out what they were and to buy them. Not only have I bought them for myself but I have told everyone I know about this company and their excellant pillows but I have even bought them for my extended family members!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-01-21

"Love love love your pillows.....slept on them at melrose hotel in dallas and had to order 4 of them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-20

"I had purchased better than 20 pillows over the past 5 years from various dept. stores, club stores and big box linen stores and was unable to find a pillow that gave me a consistently good night's sleep. While on a Business Trip to the East Coast, the hotel I slept in had the most wonderful pillows I had ever slept on. I inquired at the desk as to the brand of pillows and the clerk wrote down the manufacturers name for me. On my return trip home I misplaced the information. Then while vacationing on the West Coast, I stayed at the same hotel chain and they had the same pillows that gave me such a great night's sleep the first time. Again I asked the hotel clerk for the brand name of the pillows. Upon returning home I searched the internet until I found the Sorbel website. I placed an order for 4 pillows. Upon receiving the pillows and sleeping on them I knew instantly these were those perfect pillows. I then ordered 4 more a month later for our guest beds. I get a good night's sleep every night, and no waking with neck or back aches. Sorbels prices are very competitive with those other stores however these are absolutely the best pillows I've ever slept on....Great night sleep...Priceless"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-18

"While on vacation in Sedona, Az I used a Sobel Westex product for the first time. The resort had ordering inforamtion for these products in the room. I was very pleased with the down alternative insert I used, I came home and ordered it immediatley. I live in the south and the weight has been perfect for our climate. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-15

"My husband and I were vacationing in Las Vegas, Nevada this past November (2009). The pillows at the hotel were heavenly. I had to find out the brand of these pillows. That is when I saw the Sobel Westex label. Upon returning home we went to the Sobel Westex website and ordered 4 pillows and 4 pillow cases. We couldn't be happier with our purchase. We are planning on purchasing sheets, mattress pad and blankets as well.

The pillows, how can I describe them...incredible, comfortable, soft yet supportive, moldable yet keeps it shape when refluffed. I've enjoyed the best nights sleep since returning from our vacation.

Thank you for a great product!

Dan and Lisa, Holland, Michigan.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A