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Product & services pricing
0.63/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.63/5
Customer service:
0.63/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-01-26

"Great service, quick delivery. Thank you so much, my Mother-in-Law loves the pillows."


Verified
5/5

2013-01-24

"I HAVE ORDERED TWICE NOW, AND VERY VERY HAPPY WITH THE PROMPT ORDERING AND DELIVERING...
THANK YOU FOR THE QUALITY PRODUCTS.
"


Verified
5/5

2013-01-20

"Pillows are great, price was reasonable, but there should be an order shipped notification with tracking information."


Verified
5/5

2013-01-18

"Thank you for an exceptional experience and product. Your customer service personnel offer superior, professional support. I accidentally placed my order twice and my error was immediately resolved. I initially called to inquire about the pillow I wanted and was greated by a friendly, knowledgeable representative. I'd happily order from Sobelwestex again."

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Verified
5/5

2013-01-16

"As an innkeeper, I am always on the lookout for great ideas when traveling. On a recent trip to Tualatin, OR I stayed at the Century Hotel and had a fantastic pillow...the Westex Sobella. I am a side (and occasional) back sleeper. I need a lot of neck support but don't like a hard, overstuffed pillow or one that billows up and smothers me when I lay on it. When I returned home I immediately ordered a Sobella pillow for myself. The Westex Sobella pillow is wonderful! It is soft but very supportive and smushable (!) into whatever configuration I want. I plan to look into purchasing these pillows for my business. "

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Verified
5/5

2013-01-12

"Great Pillows - Delivered so quick!"


Verified
5/5

2013-01-12

"Ordering from Sobel Westex was easy and quick. Order arrived within a week. Their Sahara Nights pillows are fantastic (order two per person for the best experience & support). I, too, like many of the reviewers, was prompted to purchase these pillows after sleeping on them at a hotel that we frequent in Las Vegas."

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Verified
5/5

2013-01-10

"Loved the Sobelwestex pillows that were at the time share we stayed, went online, ordered and we are enjoying them in our home now! Will be a return customer! "


Verified
5/5

2013-01-07

"super fast shipping ans fantastic product"

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Verified
3/5

2013-01-05

"The pillows are great, but I never got any order confirmation or any tracking numbers. I did call in to inquire about my order and was told that I should get them by the end of this week (which I did) but the customer service rep didn't apologize for lack of order confirmation, nor did she even offer to give me the tracking number. I suppose I could have asked for it, but I didn't.

I would understand the lack of confirmation email had I not registered before I ordered. Maybe I'm just spoiled and expect more from customer service agents - I know I expect more from myself, as I work for another company in customer service.
"


Verified
5/5

2013-01-04

"only had the pillows 2 days,but so far i am very happy with them!

conrad
"


Verified
4/5

2013-01-04

"The website doesn't seem to be consumer friendly as far as finding products, using the search and I find that there is a lack of products to choose from. "


Verified
5/5

2012-12-31

"Fast delivery and great product. I bought two pillows. I love it. Would recommend it to my friends."


Verified
4/5

2012-12-30

"Ordering was fine, when I tried to check on the status of my order I could never find a status"


Verified
5/5

2012-12-29

"First of all, I'm not at all satisfied but your survey didn't let me finish after my first click on my star. Then next screen to pop up said I was very satsified! What a joke! I have not received my shipment. You got your money but I still have not gotten my order. I am absolutely NOT SATISFIED. I ordered two pillows and 4 pillow cases. How long can that take? Come on. It was a Christmas gift and I still haven't rec'd it on 12/28/12.
Sherry Nash
***-***-****
2602 42 st w
Lehigh Acres Fl, 33971
"