"First of all I must say Softstream.biz went up and beyond to get my order to me on time. I had a trip that I was leaving for and I needed the camera that I ordered to be at home on time as that was the reason I bought it.

I received an email saying their would be a shipping delay for the camera that I ordered and their was a chance that particular camcorder wouldn't be available to me before I left for my trip.

Mr. Bruno Lagghi of Softstream.biz showed the greatest customer service from a company I have ever seen. He emailed me frequently to give me updates on the status of my camcorder and his replies were very quick.

He let me know that my camcorder was not going to be available to meet my deadline so He upgraded my camcorder from the xr 520v to the xr550v. PLUS He included an extra battery, an hd digital lens and a polarizing lens filter. And those extras are not cheap either. Also it got to my house a few days before I had to leave.

Softstream.biz exceeded my expectations by far and they can really say that they do think of the customer first. "

"SOFTSTREAM.BIZ delivers! SOFTSTREAM.BIZ had the best price I could find on the Internet for a Canon 5D Mark II. The sales tech, Bruno, was friendly, helpful and honest and there was no hint of any add-on purchases. The delivery of my camera was delayed a couple days but I was notified ahead of time and provided the opportunity to cancel my order, if necessary. My package arrived a day ahead of time and was well wrapped. The camera came new, with all factory parts, had zero shutter snaps and an easily registered US warranty. I am very pleased with my purchase and the customer treatment that SOTFSTREAM.BIZ provides, and I would recommend them highly to anyone seeking an honest transaction over the Internet."

"DO NOT BUY from this site. I got the wrong laptop the first time then it took forever to ship to me then Bruno promised to send a External HDD as compensation but it was a lie he never sent it and ignores my emails about it. Buy from here if you want to get a different product than what you ordered."

"If is wasn't for the poor communication I would definitely give this company 5 stars out of 5. Since I got my MacBook Pro at the best price on the web they get a 4.5. If you are in a rush for your product this is not the store, if you wish to save a couple hundered dollars for patience this is the store. Will buy from again but will learn to exercise patience next time."

"I ordered the Apple MB986LL/A - 2.8GHz 15.4" 500GB Macbook Pro at great price during Christmas season, they shipped after 6 business days as mentioned in their website. Got the item just after Christmas, brand new as advertised. I've been using it since two months now, no issues whatsoever. That's one heck of a Macbook Pro."

"purchased two iPhones 3GS 16GB Black (Software Unlocked - the company also offered the factory unlocked for an extra $100) on Dec 3rd, 2009. Next day I got e-mailed that my order would ship in 7 days time. On December 11th I got a confirmation of shipping with the tracking number. Had the iPhones delivered to my home on December 15th. The product description page mentioned clearly that the item would ship in 3-5 business days time and though they delayed 2 days more, I must say I was happy with my purchase. I got what I wanted: brand new iPhones and just needed to insert the SIM. The iPhones were unlocked to the latest firmware 3.1.2 and they were in original boxes. The boxes were open obviously to unlock them and I didn't see any scratches or any signs of usage on them. If they could be a little bit faster in shipping, it would be a great place to shop."

"Bought the Sony VAIO Z890GLX at quite a discounted price from SonyStyle. I placed the order on December 12th, they shipped the item on December 21st after 11 days. When it came to my place I noticed they had shipped me the Sony VAIO Z899GCB instead. I was furious. Called them and Bruno the store owner explained that Z890GLX is an exclusive of SonyStyle whereas Z899GCB is the very same model, same specs and is sold from all other vendors, SOFTSTREAM.BIZ including. After I compared both models, I found no differences whatsoever in specs and design. So I was wondering why would SONY do such a thing and confuse their customers with two models that are identical? No answer as of yet. Anyways, all things considered despite the lengthy delay, I was quite pleased with the prompt communication and customer service this on-line store provided. I got what I wanted: it was brand new and came with SONY USA Warranty which is what I bargained for. If you need something really fast, I'd stay away from SOFTSTREAM.BIZ - If you're looking for a good deal and can wait then this is the place to be. Thumb Up!"

"They offered the best price for the Canon 7D compare to anyone else online. After reading some positive reviews on this site and some negaive ones, decided to take the plunge and give them a try and cross my fingers hoping it isn't a switch and bait kind of company. I am sooo glad I placed an order with them, totally not a switch and bait operation, very up front, constant commuication, even though my orders didn't arrive until last week, I constantly received update from Bruno in regards to the status and when I can expect delivery, even upgraded shipping to Fedex 2nd day because of the long ship time. Only stange thing is, I ordered a Canon 7D but outside of the box stated it's a kit package with the IS lens. (Maybe they sold the lens seperate to someone else) Either way, can't complain, lowest price aroud when I placed the order and very good customer service. "

"Placed my order for a new sony laptop on 8/24/09 "estimated ship 2-5 days". I received an email on 8/31/09 (an entire week later) stating that the item would ship on 9/4/09, shipping had been upgraded for free to 2nd day air, and they "anticipate" I'll be able to receive my package by September 8th, 2009 the latest. It is now late evening 9/17/09, getting close to 1 month since the initial order and still nothing. I am canceling the order now."

"Because the item I bought was over $2,500 I felt I needed to be especially careful. Softstream.biz blew away all the other Internet resellers not only in price but also with service. Communication was clear at all steps in the transaction and they delivered exactly to promise.

It's not often you get the best price and the best service in the same place!"

"Excellent customer service - super fast shipment! Opposed to all the scam photo equipment vendors on the internet these folks have proven themselves to be a huge breath of fresh air!"

"Bruno, went above and beyond to make sure I got this order cheaper than anyone else and next day. Both were very important. He is an excellent resource, and I will definitely buy from him again.

Barton"

"I am very happy with my recent purchase with this store. Mr.Bruno is very good in communication of the order status. It took longer than initially promised, but arrived NEW and with USA Nikon Warranty. I would highly recommend Softstream to you without any questions. It may take a little longer to receive your order, but the savings are well worth on waiting .
Customer Service : Good
"

"This site is legitimate, NOT "Bate & Switch!" I'm VERY pleased with my purchase of Nikon D700 at a much reduced price. The owner, Mr. Bruno Lagghi, does an excellent job communicating with you and he is a man of his word. I ordered the camera on 5/24 and received it on 6/8. It took longer than initially promised, but arrived NEW and with USA Nikon Warranty. I would highly recommend Softstream to you without reservation. It may take a little longer to receive your camera, but the savings are well worth it!"

"At first I was hesitant from buying from this store, I ordered a Canon 5d MKII from Provantage on 2-14-09 - It's been back ordered at that store for months. I waited until now (6-11-09) and still don't have it, I missed many events including my vacation. I'm disappointed with Provantage.

However I then found this store, the price was low, lower than many places and there weren't that many ratings on this store. I always come here before buying anything from any store. And while the rating was good, there are only like 9 reviews and 2 of them bad. But I really wanted this camera.

When I went onto there site there was 1 camera in stock. I thought this was a scam and emailed them basic questions like do you have it in stock and how long it would take, etc. They emailed me very fast and told me that they did have one in stock, but now there isn't any as someone bought the last one. I did note that the counter went down to zero a little bit before I sent my email. This showed me that the store was honest and it wasn't some bait and switch place.

To make a short story long, I ordered the camera, and it was lower then other stores; However the shipping is very high for the product. Provantage gave me a price of about $7.00 - This place charged like $33.00 - same camera, about the same distance. Though since the price was lower, with the shipping added it was about the same. And for whatever reason he included a free genuine Canon battery with this so now I have a spare.

So I do recommend this place, but the shipping is way to high, and there isn't a huge selection of items. The search is cool because it has these little pictures that load up as you type. However finding simple things like headphones comes up with every product that can accept headphones making it hard to see if they have something you want. And I couldn't find the batteries there either, even though I know they sell them.

One other thing to note, if you send this to an alternate address, make sure you clear it with your credit card place first. He is the only person to actually call the CC company prior to sending it out. And if you live in the US - he sends it from an American warehouse."