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1/5

2017-05-22

Owner of Callouts.com - falsely advertises "unlimited downloads"

"Although the main page advertises "unlimited downloads" they do restrict you to an arbitrary amount of downloads as determined by themselves on a case by case basis. I subscribed to the service specifically because the advertisement said "unlimited downloads" and once i was registered proceeded to start downloading. A couple days later my account couldnt download any thing so i contacted them. They replied

> You are permitted to download Stock Files to your computer as part of
> your membership. But your membership is subject to a 'fair use'
> policy. Our 'fair use' policy requires that your use of Stock Files
> must be fair, genuine and reasonable. For example, the total amount
> of Stock Files you download must be reasonable in light of your
> genuine project usage, and the time needed to genuinely use the
> content. We will use our reasonable discretion to decide whether a member has complied with the 'fair use'
> policy.
>
> During 24 hours you downloaded 945 files. This is not considered
> reasonable for ongoing use in your projects, thus your account access has been limited.
> The limited access will be lifted once the fair use level per day has
> been reached.
"

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2/5

2016-10-19

NotGood

"Myself Cheryl Beverly
I gave my existing project to this company to customize and make it live. But they did not complete it. They charged me the amount first and even after depositing the amount but they did not completed my project and have not even refunded my amount yet.
But Thanks to God I was introduced to the company named MS Global Inc. now my Existing Website is live and up and running.
They also offered me the 6 months maintenance service. Sharing with all of you their Skype ID and website as well, must try this company.
Skype ID: ms.global.inc
Website: http://www.msglobalinc.net/
"

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Verified
1/5

2011-08-24

"It is taking DAYS to get them to send me the software I purchased. I was supposed to "automatically" get an email with the download link and password, and now, even 24 hours after contacting customer support, I still do not have it. They are now telling me it doesn't "automatically" get emailed. So does every customer have to contact customer support to get them to send the link? This is ridiculous and very frustrating. I will never purchase from them again, regardless of the price."

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5/5

2011-05-16

"Very nice assistance with my problems."

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1/5

2003-07-31

"Im not happy with them, they said they had the best price but then I found out that the same product was listed much cheaper somewhere else... Plus their customer service is very poor, I had to contact them several times to get the refund..."

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5/5

2003-07-19

"I have only good things to say about them. Excellent service, it feels like making business in a small town, if you know what I'm talking about. I had a problem with my computer that wasn't related at all to their services but they took the time and helped me out.

Cheers
"

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Is trustworthy
Is easy to do business with
Is consumer focused
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
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Ability to determine if a product was in-stock real time
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Making decisions on their own
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Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability