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Verified
3/5

2018-07-30

supr job

"got great help from your rep"

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Verified
5/5

2019-06-07

Patrick's Technical Assistance

"Thank you very much for the great quality of service that you provided me with, it is most appreciated! "


Verified
1/5

2018-10-24

Horrible Customer Service

"Horrible customer service. They were so busy asking me for my name and email address (which you have to give to contact them for help) that I troubleshooted the problem on my own before they even attempted to help me. Do yourself favour and just buy off of the Microsoft web site directly."

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Verified
5/5

2019-06-05

Awesome support

"Softwarekeep is way better than the competitors. Excellent customer service, fast checkout and instant product delivery. Did I mentioned the price and discount are also amazing?"

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Verified
2/5

2018-01-27

tried to contact the chat and didn't get a response

"I had trouble with my order and I tried to use the chat, joy replied how can I help you but then never responded after that"

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Verified
2/5

2018-02-27

promo code did not work

"I received this on 21/2
15% OFF on your next purchase
Simply enter coupon code SPECIAL15 at checkout and enjoy

this did not work?
"

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Verified
1/5

2018-03-25

Advertiseed and not delivered = wasted time

"Paid for KIS as advertised on the website and apparently they don't have product key. Wasted time"

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Verified
3/5

2018-04-04

"Still in the process of completing our purchase but seems to be customer-friendly."

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Verified
3/5

2018-04-20

newbee

"It's okay because I've used it before but for someone who's new to computers it is confusing. Didn't tell us how we were receiving out product or really what to do. Still waiting for the email with the installation key. This should really be explained."

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Verified
2/5

2018-05-08

Good prices, messy products names

"Why showing 6 different names for the exact same product ?

Office 2016 Home and Business 1 pc
Office 2016 Home and Business international
Office 2016 Home and Business bla bla
Office 2016 Home and Business ...
"

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Verified
5/5

2019-06-05

Microsoft Software

"Went online and saw that the Software Store had the best price for the 2019 Student/Office Microsoft Software. Purchased the product and afterwards saw that there was a 10% discount code. Went online and got Kim to help me. I received my discount right away and I was happy with the prompt response."

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Verified
5/5

2019-06-04

AWESOME customer service

"I by accident bought the wrong version of software and with no questions asked was offered a full refund to purchase the right software! That is amazing customer service! "

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Verified
5/5

2019-06-04

"Extremely helpful representative - I'm very satisfied with the shopping experience today"

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Verified
5/5

2019-06-04

Patrick's Technical Support

"Great tech support! Highly recommend this company for reasonably priced software."

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Verified
5/5

2019-06-03

Patrick's Technical Assistance

"He was really straight forward and assisted me through downloading Microsoft project. Patrick was kind and patient as guiding me through the process. "

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