ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-05-21

Really good service

"Good price, good people and better service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-21

Patrick's Technical Support

"Great support, fast and professional! Good communication!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-20

Très bon SAV

"J'ai rencontré un problème lors de l'achat d'un produit. Le service client a été très compétent pour trouver une solution. Le chat est très réactif, ils ont pris le temps avec moi et tout est rentré dans l'ordre. Merci!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-05-18

simple and easy

"no problem with this service simple and very easy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-05-18

"great value, easy and straight forward buying process"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2019-05-14

GOOD SERVICE

"I FOUND THE WEBSITE A BIT JUMPY. THE ONLINE HELP WAS VERY GOOD."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2019-04-12

very poor service and would not recommend dealing with this company

"I ordered and paid for office 2019 professional plus open licence. The item I received was office 2019 professional plus. This is not the same product and has a lot of restrictions. Very dishonest practice"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2019-03-17

what the hell is a zip code

"Could not get past your ZIP code box. Zip code required.... finally had a guru tell me to just use the first two numbers of my Eircode. Why does the website not help with this issue?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-05-14

Patrick's Technical Support

"super contact, il a réglé mon problème rapidement, je recommande :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-05-14
A rep from SoftwareKeep - EU, Softwarekeep, has responded:

“Thank you for your feedback. We are always looking

for better ways to improve our services and ensure

we provide the best customer experience to all our

valued customers such as your self. You can

directly message us to let us know if we can

further assist you. Thanks again, and have a great

day! ”


Verified
5/5

2019-05-13

GREAT JOB

"Kudos To Joe!! :). GREAT JOB. i have had several persons assist me with my problem on downloading Windows 10 as well as Publisher 19. Without them I would be here the second day until midnight. I especially Thank Joe for coming to my rescue this Sunday after noon 5/5/2019 as i desperately need Microsoft publisher downloaded today. Thanks to all but Joe, Your the MAN. Morris"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2019-04-18

"Quick and easy website to use"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-04-10

100003385

"Great service - I had difficulty installing package initially but with the help of Patrick (online technician service) I had it installed quickly. Would recommend
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-09

goog

"brilliant value and easy to use"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-03-28

Purchase of Microsoft office

"Very easy. Really responsive on line chat available."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-03-21

Bargain

"Just saved €40 on Microsoft"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases