"Bought software for my new Mac. Once it doesn't work you need to read the small print and find there are only ranges of machine software that the purchase will work with, no obvious when you buy. Wasted £60
I was partly at fault, and as I hadn't used the product key, they issued a full refund.
Thank you, that is excellent service.
Review updated.
"
"The scan looks good and it shows all your iTunes duplicates. Press delete and off it goes whirling around and then tells you all the duplicated tracks have been deleted. However this is not the case and this software does not delete any duplicates, they are all still there. I felt like I had been scammed out of £26"
“Hi there,
This must be a mistake - you purchased a Microsoft Office from us, and you paid more than GBP26. Can you please re-evaluate the rating?
”
"I had problems with my computer loading the software an e-mail to SoftwareKeep got an immediate reply which solved my problem. Thanks again. "
"Site easy to navigate. Download delivered in less than 30mins. Download successful and product up & running."
"Everything went well & the process completed quickly"
"Had a problem with activating my software but Daniel did a great job via the on-line chat to sort it out."
"ok but very slow download.
i have 200meg and it took 2hrs
good price for good software cheers"
"Used their software several times, never usually have any issues but encountered an installation problem on one occasion. Fantastic support from Joe - helped to install pretty quickly. "
"Daniel solved the issue in a very proficient manner."
"Couldn't get to install it. Kept insisting that the code that they sent had already been used,"
“Hi there,
I can see that you have reached out to our support and that they helped you with this.
Hopefully, you could change your rating here?
Regards, ”
"Excellent support from Emir then, when I needed a phone call to sort out a problem, from Daniel. "
"SoftwareKeep have been brilliant. Service is superb, prices very competitive. Would definitely use again in the future.
Thank you"
"Had 1 problem which was dealt with promptly"
"Unfortunately my Mac doesn't run this software because I have a more up to date OS, I should have read the system requirements"
"Normally I use a differ software supplier came across this site, checked out the online reviews and through I would give a go as the only negative reviews I could find were centred around not being able to install the software.
Got my licence key within 30 minuets and I can say it was a genuine key, validated with the company who provides the software all round happy experience. Will look at Software Keep again for additional licence keys if required."
A rep from SoftwareKeep - UK, Softwarekeep, has responded:
“Hi there,
System requirements are listed for all products on the product pages, not just in T&C.
However, as you were unable to use the product key we sent you, we have issued you a full refund.
Regards”