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Verified
5/5

2021-09-01

helping with setting up office

"I bought Office from yourselves and had difficulty installing it. I used your 'chat' service. The representative who helped me was called 'Jesus'. They were incredibly helpful and solved the problem. I can't see a reference number for our chat, otherwise would put that here. Hopefully you can identify who this person was? thanks very much!
"

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Verified
5/5

2021-09-01

Quick and efficient

"Very quick to get the license then download Office for Mac. Instructions clear made the installation straight forward "

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Verified
5/5

2021-09-01

So much easier than I thought

"I was really worried about buying a product online but it was easy, the instructions made sense. I am so pleased I didn't lose any documents, emails etc.
I did have to get in touch with a query and it was dealt with quickly. Carl asked sensible questions (some webchats ask the daftest questions - they really don't read what you have written) and offered an alternative solution before I even asked.
"

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Verified
5/5

2021-08-30

Great Service, excellent customer care

"I had inadvertently ordered the wrong software, PC instead of Mac. I contacted the company, who were extremely helpful. They sent me a link to allow me to order the correct software, and promised me a refund on the PC version (I had not used the software key). The Mac version download correctly, and I received my refund.
Nothing but praise for a company that cares about its customers.
"

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Verified
5/5

2021-08-30

Fantastic company

"Great to deal with, good product at a great price, and no download problems, 5 stsr"

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Verified
4/5

2021-08-28

Windows office Home and Student 2019

"Took me about 1 & 1/2 hours to download inc. 1/2 hour verification time. Probably due to my advanced year and not being very tech. savvy"

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Verified
5/5

2021-08-27

Smooth and pleasant transaction

"Instant support when help was needed. Everything was sorted in less than five minutes via chat Jesús from the company."

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Verified
5/5

2021-08-27

Help was at hand!

"I needed a little guidance but I had a patient and helpful guide in Jesus, who remained on line in case there were any difficulties and 'remained' there until MS Office downloaded. As it happened, the download went without any problems but it was comforting to know that Jesus was there to help if I needed it. Great service!"

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Verified
5/5

2021-08-24

Fantastic

"Cheap and easy purchase. Will recommend!"

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Verified
5/5

2021-08-23

Excellent service with good follow up help

"Had a small problem at first, but this was very quickly resolved. I would happily use them again."

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Verified
4/5

2021-08-23

Fast delivery of order and helpful support

"Order delivered by email within 24h.
Problem encountered in downloading rectified at first contact with helpful telephone support
"

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Verified
5/5

2021-08-23

Excellent

"With a bit of antisipation I went ahead with the purchase but I'm very pleased on how it tuned out, quick and easy. Thanks"

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Verified
5/5

2021-08-22

Excellent service

"Had problems downloading materials but the support and service was excellent
"

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Verified
5/5

2021-08-22

Excellent service

"Everything went ticketyboo "

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Verified
5/5

2021-08-21

Tech support

"Down load bailed out. Emailed received an email back almost immediately from Jesus. Problem solved quickly. Thank you"

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