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5/5

2021-11-05

Awesome Work

"This Company always does a great work, it got more then 100: 5 star reviews on fiverr and alot of on upwork as well :) They always focus on satisfying us clients "

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Verified
1/5

2004-03-01

"I ordered some software from this seller that they could not deliver. They didn't have the item in stock, yet they advertise on pricegrabber.com the lowestt prices just to get customers. I finally cancelled my order after waiting for it to arrive for 2 weeks, yet they never issued a credit back for the item, and now I am left filing formal complaints with my credit card company just to get my money back. I don't recommend this unprofessional company to anyone. Stick with someone reliable like Newegg, AccuPC, or Global2000."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-01-26

"I ordered a Tungsten T3 on January 8, 2004.
On January 9th Softwareprince.com billed me $350.64.
On January 10th they cancelled my order.
On January 12th they billed me a second time for $350.64.
They have now billed me twice for a product - and they cancelled my order.
I have submitted disputes with my credit card company, and Softwareprince.com has not responded once to many emails and calls to their customer service phone.
Thanks.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2003-12-06

"Order two items, Nero 6 Ultra (Thats what it said on the web site} and received Nero express, Web site was incorrect. Ordered Word Perfect 11 office and they charged me right away. Invoce showed it in the Box, No Wordperfect 11. They said it was coming after several emails they said they would refund the money. It took a couple of more emails and they did refund the credit card.

They don't answer the phone and don't return phone calls. Only after leaving several messages did they return my calls and several emails did they refund the Money. I will not buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process