ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2017-09-13

Not-so-"instant" download

"Great price and product, but the "instant download" and then "wait 15 minutes" was a bit misleading, especially when I got all these request for reviews immediately. This ResellerRatings screen just instantly popped up and covered the main screen (which is telling me to wait 15 mins), so I didn't know where the product was and had to close the review window to figure out. It's only now that I've purchased my 2nd product and know what to expect did I actually feel ready to put a review here."

Detailed Review Benchmark + -
Overall product shipping and delivery process
Pricing of products and services

Verified
5/5

2017-09-13

Nice support

"Thanks guys for the tech support assistance"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-13

Software

"The Pug helps me resolve my software issue."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-12

"was looking for office for my grandson to load on a new laptop, since he was using an old, old one. Thank you for helping me out."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2017-09-11

Quickly to my rescue

"The process went smoothly and quickly. My daughter needed the software for school right away and the site made it possible and affordable."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2017-09-11

"So it would not accept my real phone number - I think because the area code was different or it did not want the dashes I put in it. It was not clear."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2017-09-11

"Ease in ordering, and great price."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2017-09-11

Nice service

"They attended to me for 2 hours just to fix my technical problem :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-10

Everything was brilliant!

"I ordered a piece of MS Office for my daughter and I had no idea what I was doing until I decided to contact them by chat. Tim was very professional and even gave me an idea what my daughter was looking for. He assisted me during the installation a few mins later and now all is ready for my princess so she can do all her school work! Just brilliant!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-09

Bought MS Office for new MacBook Pro, now another for the new iMac

"Everything went off without a hitch. No issue on the download nor with Microsoft accepting the serial key."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2017-09-09

Everything is perfect!

"Everything is perfect! Installed and activated my Windows Server 2012 without any problems! Will purchase more soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-09

Great web site

"Was very easy ordering from SoftwarePug"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2017-09-08

Service with a smile

"After a chat session, where everything was explained. the download information and the product key delivered by email with 10 minutes of purchase. Download and installation were flawless. Great business experience."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2017-09-08

"It was a very good experience!"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
3/5

2017-09-08

Need more detail regarding filling out order form

"The site would not take my phone number or
Town?

had to try a couple different times and formats for it accepted my information.
"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process