"Rapid Email. Minor install"

"Everything downloaded quickly and has been installed on my new Windows 11 laptop. The installation process was a little different than the instruction sheet emailed to me, but it was easy enough just the same. The only thing I have not been able to figure out is how to get the new Microsoft Excel and Word 2010 icons to pin to the start screen. The two icons on the screen keep pointing me to a trial page for Office 365. I unpinned those two but now I cannot pin Excel and Word 2010 to the start screen. I'm wondering if I should uninstall the Office 365 app. Any thoughts?"

"I purchased Office for Mac by mistake and realized my mistake when I received the product key. I contacted the help desk, and they refunded it instantly . I am amazed and will surely recommend them to everyone."

"I accidentally purchased the wrong software and got a refund right away!"

"Great experience ........."

"Loks like I got caught in a bait and switch. Never received my download code I paid for, but got the code for another product at a higher price."

"Thanks for the great product"

"Awesome job by support installing.

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"Excellent product. Price was great and was simple to install. Instructions and link was included to remove all original Office 365 files BEFORE this software installed was vital instruction. Will look for additional software in future."

"I paid $120 for Microsoft home and student and they tired to switch me by telling me they were upgrading me to Pro 2021 which is a commercial bulk license I can buy for $10 not the $120 I paid. Total scam don't waste your money. "

"It is always exciting to see an app that has the potential of overcoming anything Microsoft as this one does, but it leaves something to be desired. The price is a fair one. The overall construction of the app is good , yet , it is missing some essentials. Like a good Grammar and Punctuation function. A good Save function. I had to do this a couple of times to get it to work . And a way to to save a document in formats like DOXC.( which it has) ,DOC, and just plain text or RTF, when it is needed. It has a lot of wiggle room when it is being used, but it also lacks the functionality of a good word processor. I am sure it will be updated soon."

"I sent you a notification last week when I tried to load it.
It is not the software that I ordered when viewing the name on the link
It also did not load
Send me a new link or figure out why it is not loading - or provide a refund to my card. "

"How is that you charge my credit card twice but still tell me there was an issue with the security and need to have a picture of my card sent to you?
I have done on-line shopping many times but was never asked to send a picture of my card.
Not a good experience.
But since you have credited both of the transactions by now, I am giving you two stars. "

"I "bought" one version of office for mac and received another. I am still attempting to reach customer service"

"Following directions to-the-letter results in perfect downloads. Have purchased from SoftwareKeep many times."